Top 1778 Client services Jobs in Fort Collins, Co

Director of Operations
Bold Renewables —Windsor, CO
- $115,000 - $125,000 a year
- 8 hour shift
- Hybrid work
- Data analysis skills
- Master's degree
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
7d
Client Services Representative
Neenan Company —Fort Collins, CO
- $58,000 - $63,000 a year
- On call
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Accounts Receivable/Collections Associate
Green CO2 Systems —Fort Collins, CO
- From $28 an hour
- Full-time
- High school diploma or GED
- QuickBooks
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
9d
B2B Sales Executive
SBS Services Group (SSG) —Loveland, CO
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Business development
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Case Manager
RECOVERY MONITORING SOLUTIONS LLC —Fort Collins, CO
- $18 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
10d
Entry Level Insurance Sales Agent - Hybrid Remote (CO)
Bankers Life —Fort Collins, CO
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Emergency Medical Technician
Heed Health —Fort Collins, CO
- $24 an hour
- Patient care
- Entry level
Quick Apply
In-Home Caregiver
Home Instead - Fort Collins CO —Fort Collins, CO
- $18 - $20 an hour
- Choose your own hours
- 18 years or older
- Pass drug screening
- Criminal background check
- Paid training
- Mileage reimbursement
14d
Administrative Assistant
State of Colorado —Fort Collins, CO
- $3,685 a month
- Online Application
- Office
- Entry level
- Health savings account
- Paid holidays
1d
Judicial Clerk I
Colorado Judicial Branch —Fort Collins, CO
- $46,221.60 - $67,021.56 a year
- Part-time
- Hybrid work
- No experience needed
- Office
- High school diploma or GED
4d
Office Receptionist
Serenity Mental Health Centers —Loveland, CO
- $19.50 an hour
- Full-time
- Basic math
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Patient Service Representative
Health Images, LLC —Fort Collins, CO
- $18.40 - $22.81 an hour
- Full-time
- High school
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
2d
Non Medical Caregiver Part Time
HomeWell Care Services Northern Colorado —Fort Collins, CO
- $18 - $20 an hour
- Part-time
- Entry level
- Paid training
- Health insurance
Quick Apply
3d
Part-Time Retail Sales Associate
KOHLS —Fort Collins, CO
- $15.25 - $22.05 an hour
- Part-time
- Writing skills
- Merchandising
- 16+ years old
- Disability insurance
- Dental insurance
Store Associate
SHOE DEPT. ENCORE —Fort Collins, CO
- From $14.81 an hour
- Merchandising
- Entry level
- Employee discount
Quick Apply
1678: Administrative Assistant, Veterinary Communication Education Part-time
Colorado State University —Fort Collins, CO
- $57,500 - $67,500 a year
- Part-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Client Success Manager
Blue Margin —Fort Collins, CO
- $75,000 - $95,000 a year
- Hybrid work
- Marketing
- Office
- Presentation skills
Case Manager
Avenues Recovery —Fort Collins, CO
- $21 - $25 an hour
- Full-time
- Inpatient
- Residential
- High school diploma or GED
- AD&D insurance
- Loan repayment program
Quick Apply
3d
Project Assistant
Forte Dynamics —Fort Collins, CO
- $20 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- OSHA
- Health savings account
- Health insurance
Quick Apply
Client Support Specialist
Inkwell Veterinary Emergency Clinic —Fort Collins, CO
- $16 - $20 an hour
- Part-time
- Background check
- Computer literacy
- Clinic experience
- AD&D insurance
- Disability insurance
Quick Apply

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Director of Operations

Bold Renewables -
Windsor, CO

Quick Apply

Job Details

Full-time
$115,000 - $125,000 a year
7 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Vendor relationship building
Operational analysis
Teamwork
Talent management
Team development
Bachelor's degree
Cost analysis
Mentoring
Project delivery management
Leading team collaboration initiatives
Managing projects
Quality improvement programs in engineering
Project leadership
Process management
Team motivation (leadership skill)
Implementing lean manufacturing processes
Cross-functional communication
Team building

Full Job Description

SUMMARY

We have a dynamic leadership opportunity for an individual who is excited about growth and driving high operational standards in a fast-paced organization. This role is best suited for a collaborative, hands-on leader with a passion for continuous improvement and excellence.

Reporting to the company’s President, the Director of Operations will be responsible for overseeing the daily operations of the Operations Management team and a remote Field Service technician program from Quote to Dispatch through Invoicing by ensuring quality, efficient Case management and process refinement while driving to better-than-industry metrics. The Director of Operations will also manage the Technical Service team Representatives (TSR) who are the first customer touch point in our process. This will include co-developing and implementing the plan for monetizing the TSR services as well as transitioning to software that supports a better Customer Experience for Bold’s customers. The inspirational and influential leader in this position is expected to infuse the organization with new thinking, adaptability, and improved ways of operating, while providing a path for revenue growth and competitive advantage.

RESPONSIBILITIES AND ACCOUNTABILITIES

Serve as a trusted partner to the President to assess, design, recommend, evaluate, and execute to operating plans (revenue/costs/margins), talent development goals, and growth objectives.
Deliver operational excellence through developing and executing strategies that ensure costs are optimized while driving best in class service delivery for North American clients.
Drive results from both an operational and financial perspective working closely with the finance department, President, and other key management members.
Develop and implement plans to drive measurable improvements in all operational aspects of the organization, focused on (1) Growing Billable Dispatch Revenue, while increasing Customer Satisfaction and decreasing costs; (2) Growing and refining the Customer experience and our internal process of providing technical support over the phone and via text; and (3) Growing People through expanding training and mentoring processes.
Manage training and technical strategy for field service team.
Own delivering cost reductions to meet margin improvements for Inverter Services.
Provide visibility to the President regarding risks and open issues for clients.
Manage third party contracts, drive supplier scorecards, evaluate supply risk and manage the relationship with these suppliers.
Optimize repair spending and provide minimum target annual savings through cost reductions, cost avoidance and operational improvements.
Optimize and improve all internal processes to ensure data accuracy and compliance with BOLD Policies
Manage customer escalations and provide a path of prioritization.
Develop, recommend and implement new revenue opportunities within the sustaining side of the Solar Industry, working with engineering and Supply Chain to identify, recommend and implement lines of revenue growth.
Leverage existing financial and ERP/system(s) competencies to measure, communicate and drive results, and improve information flow internally and externally.
Champion data-driven, continuous improvement efforts through leading, teaching, and holding people accountable for achieving key objectives.
Build and sustain a high-performing operational team towards continued functional excellence while maintaining a collaborative culture.

PERSONAL CHARACTERISTICS

Excellent leadership and interpersonal skills; high aptitude, low ego, steady optimism, with a dash of creativity.
High level of intellectual horsepower; analytical, operationally oriented and metrics driven.
Strong positive outlook and demeanor towards the business and its people.
Impeccable integrity and high ethical standards; can proactively help to shape a positive culture.
Willing and able to swiftly make difficult decisions and have difficult conversations while still showing empathy.

EXPERIENCE REQUIREMENTS

10 to 15+ years of progressive leadership roles within Operations.
10+ years hands-on management and leadership experience.
Bachelors degree in Operations Management, Organization Behavior, Industrial Engineering, Business, or related field.
Demonstrated skills, knowledge, and experience in the design and execution of growth strategies and plans.
Ability to comprehend complex technical topics and specialized information and conceptualize as well as operationalize strategies.
Experience working in and fostering a “performance-based” environment.
Ability to build, manage, and develop high performers as well as efficiently interact with organizational leaders.
Key competencies of leadership and development, impact focus, adaptability, project management, and strong influencing skills.
Strong understanding of highly-complex Engineered Products in regard to Repair and Service Operations and quality processes.
Strong project management experience.
Understanding of Total Cost Analysis, project management methodologies, Kaizan, Lean Manufacturing or similar practices.
Ability to effectively communicate with all levels in an organization.
Proven or demonstrated performance in Operations and/or Service management for highly-complex Engineered products.
Proactive problem solver with strong planning orientation.
Excellent communication skills, both written and verbal.
Excellent working knowledge of Service Operations and Engineering Processes

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance
Life insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Supplemental Pay:

Bonus opportunities

Ability to commute:

Windsor, CO 80550

Education:

Bachelor's (Required), Master's preferred

Experience:

Management: 10 years (Required)

Work Location:

In person – with some hybrid remote
Some travel required

Pay: $115,000.00 - $125,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Experience managing remote personnel, specifically field service?
Experience with operational software transition?
Experience with new business lines and new growth?

Education:

Bachelor's (Required)

Experience:

hands-on management and leadership: 10 years (Required)

Ability to Commute:

Windsor, CO 80550 (Required)

Work Location: Hybrid remote in Windsor, CO 80550

Quick Apply

Refine Your Search

client services jobs in fort collins, co

Director of Operations

Client Services Representative

Accounts Receivable/Collections Associate

B2B Sales Executive

Case Manager

Entry Level Insurance Sales Agent - Hybrid Remote (CO)

Emergency Medical Technician

In-Home Caregiver

Administrative Assistant

Judicial Clerk I

Office Receptionist

Patient Service Representative

Non Medical Caregiver Part Time

Part-Time Retail Sales Associate

Store Associate

1678: Administrative Assistant, Veterinary Communication Education Part-time

Client Success Manager

Case Manager

Project Assistant

Client Support Specialist

I want to receive the latest job alert for client services in fort collins, co

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