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Operations Specialist

TOTE Resources LLC -
San Juan, PR

Quick Apply

Job Details

Full-time

Qualifications

Spanish
Spreadsheets
Collaborating with government agencies
English
Productivity software
Stakeholder relationship building

Full Job Description

Operations Specialist – Maritime & Terminal Operations

Position Overview

We are seeking a highly organized and detail-oriented Operations Specialist to support the seamless execution of vessel and terminal operations. This role serves as a critical link across operational teams—including Maintenance & Repair, Traffic, Regulatory, and Vessel Planning—to ensure cargo moves safely, efficiently, and in full compliance with all regulatory requirements.

This position combines logistics coordination, compliance oversight, inventory management, and stakeholder communication, making it ideal for someone who thrives in a fast-paced, operationally complex environment.

What You’ll Do

Port & Vessel Operations

Coordinate cargo documentation and reconcile vessel manifests with port stow plans to ensure accuracy and compliance
Partner with vessel teams and terminal operations to support cargo loading/discharge activities
Monitor vessel stability, pre-planning processes, and communicate necessary adjustments for safe operations
Attend port calls (San Juan) to support shoreside marine services and execution

Regulatory Compliance & Documentation

Collaborate with government agencies (e.g., Customs) to secure delivery authorizations, inspections, and cargo clearance
Prepare in-bond documentation for foreign cargo and ensure compliance with customs regulations
Manage hazardous cargo documentation (DCM) and ensure adherence to all Hazmat CFR requirements

Operational Coordination

Troubleshoot gate issues and documentation discrepancies to minimize delays and penalties
Support dispatch operations by preparing and verifying shipping documentation
Maintain accurate records and provide final cargo reports for each port call

Procurement, Inventory & Vendor Oversight

Manage procurement processes including purchase orders, vendor quotes, and invoice reconciliation
Maintain inventory of containers, chassis, reefers, parts, and tires with high accuracy
Oversee vendor performance and ensure compliance with company policies and documentation standards
Conduct quality checks on repairs, services, and delivered parts

Systems, Reporting & Continuous Improvement

Maintain operational systems (including reefer monitoring and internal web portals) to ensure accuracy and functionality
Support equipment tracking, WIP processes, and discrepancy resolution
Generate reports and provide insights that improve operational efficiency and decision-making

What Makes You Successful

Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment
Solid problem-solving skills with a proactive approach to resolving operational and documentation issues
Effective communicator who can work across teams, vendors, and regulatory agencies
High level of accountability with a strong focus on safety, compliance, and accuracy

Basic Qualifications

2+ years of experience in logistics, transportation, maritime operations, or a related field (preferred, not required)
Experience working with regulatory compliance or government agencies
Bilingual in English and Spanish (written and verbal)
Proficiency with Microsoft Office (especially Excel)

Preferred Experience

Background in port operations, shipping, or intermodal logistics
Familiarity with cargo documentation, vessel planning, or equipment/asset tracking systems

Core Competencies

Trust & Integrity – Communicates openly, follows through, and does the right thing
Safety First – Prioritizes safety and continuous improvement in all operations
Accountability – Owns results and drives high-quality outcomes
Respect – Builds strong relationships across diverse teams
Customer Focus – Delivers value to both internal and external stakeholders

Work Environment & Physical Requirements

Combination of office and active terminal/vessel environment
Frequent computer-based work with occasional lifting (up to 25 lbs)
Moderate noise environment with some on-site operational exposure

Why Join Us

This is a high-impact role offering exposure to end-to-end maritime operations, cross-functional collaboration, and opportunities to directly influence efficiency, safety, and customer experience.

Equal Opportunity Employer

TOTE Maritime Puerto Rico is an Equal Opportunity Employer - Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability, or status as a protected veteran. TOTE Maritime Puerto Rico is a drug-free employer and a participant of the E-Verify Employment Verification Program.

Quick Apply

Refine Your Search

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Operations Specialist

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