Top 297 Bilingual customer service associate Jobs in Medinah Il

Customer Service Representative - Employee Benefits - Bilingual Spanish/English
MST Insurance Solutions, Inc —Schaumburg, IL
- $25 - $30 an hour
- Full-time
- Hybrid work
- Spanish
- Computer literacy
- Writing skills
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Bilingual Customer Service Coordinator (Mandarin/English)
Fast Track Express —Wood Dale, IL
- $45,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Paid time off
- Opportunities for advancement
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Financial Service Trainee – Elgin, IL – Customer Service
LSI —Elgin, IL
- From $17 an hour
- Weekends as needed
- Background check
- Spanish
- Customer service
- Profit sharing
- Paid training
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Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Carol Stream, IL
- From $19.75 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
Entry Level Customer Service and Sales Associate
ASAP Business Resolutions —Des Plaines, IL
- $52,000 - $70,000 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- 401(k)
- Employee discount
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Policy Processing Representative- Spanish Speaking
AMERICAN FREEDOM INSURANCE —Mount Prospect, IL
- $18 - $22 an hour
- Spanish
- English
- Typing
- Paid training
- Health savings account
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Financial Services Representative/ Customer Service Bilingual
TNG —Lombard, IL
- $50,000 - $150,000 a year
- Part-time
- Bilingual
- Customer service
- No experience needed
- Flexible schedule
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Bilingual Insurance Customer Service Representative | $50K$70K+ | Established Allstate Agency | Career Growth
Nicole Hupp & Associates —Aurora, IL
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Paid time off
- Opportunities for advancement
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Customer Service Representative
Osorio Metals Supply —Chicago, IL
- From $18 an hour
- Full-time
- Spanish
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Warehouse Office Assistant 海外仓办公室专员
JW Fulfillment —Woodridge, IL
- $21 - $22 an hour
- Full-time
- Office
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
State Farm - Geovanni Trujano Agency —Mount Prospect, IL
- $50,000 - $63,000 a year
- Full-time
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Bolingbrook, IL
- From $18.75 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
Administrative Asst /Customer Service Rep
USA Plumbing/Nationwide Management —Lyons, IL
- Full-time
- Bilingual
- Customer service
- Office
- 401(k)
- Paid time off
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Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Woodridge, IL
- From $19.75 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Huntley, IL
- From $18.75 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
6d
Insurance Customer Service Rep ($50k to $80k first year) + up to $2500 sign-on
Schultz Insurance Group —Chicago, IL
- $50,000 - $80,000 a year
- Monday to Friday
- Spanish
- Sales
- Customer service
- Health insurance
- Paid time off
Quick Apply
Account Supervisor (Bilingual Customer Service & Sales)
Val's Services Cleaning —Chicago, IL
- From $20 an hour
- Weekends as needed
- Spanish
- Google Workspace
- Sales
- Travel reimbursement
- Paid training
Quick Apply
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Northbrook, IL
- From $19.75 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
4d
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Highland Park, IL
- From $19.75 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
4d
Customer Service Representative and Administrative Support
VT Services, Inc. —Wheeling, IL
- $15 - $18 an hour
- Full-time
- Bilingual
- QuickBooks
- Organizational skills
- Paid time off
Quick Apply
4d

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Customer Service Representative - Employee Benefits - Bilingual Spanish/English

MST Insurance Solutions, Inc
Schaumburg, IL

Quick Apply

Job Details

Full-time
$25 - $30 an hour

Qualifications

Spanish
Customer communication
Writing skills
English
Math
Individual consumer customer service
Productivity software

Full Job Description

Job Description

Job Title: Customer Service Representative
Classification: Non-Exempt
Department: Employee Benefits
Location: Schaumburg, IL / Hybrid
Reports to: Customer Service Manager

Overview
Under the direction of the Customer Service Manager, the Customer Service Representative services a book of employee benefits business. Works with Account Managers, Account Representatives, Account Executives, and Marketing Executives in handling all the inside service work associated with the client's program, including all customer service activity such as, but not limited to: routine coverage questions, claim issue solving, eligibility, preparation of formal proposals, creating employee benefit guides. Must obtain a Life & Health license within 3 months of hire. This is a career-track position with rapid advancement potential for motivated and capable individuals.

Essential Duties & Functions
Other duties may be assigned.

Acts as a liaison with insurance carriers, providers, and employees to resolve claims (including assistance in the appeals process), billing, eligibility, and any other coverage issues.
Assist with commission tracking and invoicing.
Preparation of employee benefit booklets and open enrollment materials as needed under the direction of the Account Manager
Communicates with Account Management Team, employees, and insurance carriers to resolve benefit issues.
Processes client eligibility requests including enrollments, terminations, and changes using various online portals or benefits administration systems.
Under the direction of the Account Manager, assist with census preparation for marketing or implementation purposes.
Answers employee benefits and insurance coverage questions.
Inputs and maintains record of all activities in Benelinx.
Assist in conducting client open enrollment meetings as requested.
Participate in seminars and educational classes for development of skills and knowledge.
Provides high quality of work with professional demeanor and technical accuracy.
Performs miscellaneous duties and projects as assigned.

Non-Essential Duties

Performs special projects and other miscellaneous duties as assigned by senior management.
Follows up to complete any assigned work.
Assist Account Managers, Account Representatives, Account Executives, AVP, VP and EVP

with language assistance

Maintains high ethical standards in the workplace
Reports all irregular issues and problems to sales management for solution.

Maintains good communication with office staff members and outside contacts.
Complies with all company policies and procedures.
Responsible for maintaining a clean and safe working area by participating in all aspects of

the Company's Safety Program.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED) and minimum two-years related experience and/or training preferred.
Proficient with MS Office Suite; very computer literate and able to learn new software programs quickly.
Strong mathematical and analytical skills.
Excellent verbal and written communication skills in English and Spanish.
Exceptional customer service skills.
Ability to exercise independent judgment.
Ability to work independently and make accurate decisions and demonstrate good judgement.
Must obtain and maintain active Life/Accident and Health Insurance Agent License within 3 months of hire.
Maintain positive working relationships and clear communication with co-workers, vendors, and insurance carriers.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

Communication: Communication refers to the ability to inform orally and in writing, with clarity and good effect. It means to understand clearly and quickly when instructions or orders are received. It means judgment about what information is important and what is not, and what should be communicated, how, to whom and when.
Customer Focus: Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Customer Service: Refers to the ability to satisfy the expectations and requirements of customers, both internal and external. Displays courtesy and sensitivity and responds promptly to service requests. Identifies customer needs and explains services clearly.
Drive for Results: Pursues goals with energy, drive, and a need to finish. Does not give up, faces resistance or setbacks well; pushes self and others for results.
Priority Setting: Plans and organizes work activities. Knows what will help or hinder accomplishing a goal.
Problem Solving: Able to solve problems using logic, judgement, and data to determine effective solutions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. High pressured, fast-paced environment with significant telephone and personal disruption. Large number of multiple steps in complex system performed with accuracy and speed is essential to the successful completion of tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/ or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

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Refine Your Search

bilingual customer service associate jobs in medinah il

Customer Service Representative - Employee Benefits - Bilingual Spanish/English

Bilingual Customer Service Coordinator (Mandarin/English)

Financial Service Trainee – Elgin, IL – Customer Service

Bilingual Multi-Location Customer Service Specialist (Spanish)

Entry Level Customer Service and Sales Associate

Policy Processing Representative- Spanish Speaking

Financial Services Representative/ Customer Service Bilingual

Bilingual Insurance Customer Service Representative | $50K$70K+ | Established Allstate Agency | Career Growth

Customer Service Representative

Warehouse Office Assistant 海外仓办公室专员

Customer Service Representative

Bilingual Customer Service Specialist (Spanish)

Administrative Asst /Customer Service Rep

Bilingual Multi-Location Customer Service Specialist (Spanish)

Bilingual Customer Service Specialist (Spanish)

Insurance Customer Service Rep ($50k to $80k first year) + up to $2500 sign-on

Account Supervisor (Bilingual Customer Service & Sales)

Bilingual Multi-Location Customer Service Specialist (Spanish)

Bilingual Multi-Location Customer Service Specialist (Spanish)

Customer Service Representative and Administrative Support

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