Top 2560 Client experience manager Jobs in Miami Beach, Fl

Residential Manager
Her Song —Miami, FL
- From $62,000 a year
- Full-time
- Spanish
- 7 years
- English
- Health insurance
- Dental insurance
Account Manager
CentralReach —Fort Lauderdale, FL
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- 5 years
- Senior level
- Leadership
- Paid parental leave
- Health insurance
Quick Apply
Revenue Manager
Advanced Staffing Allies —Miami Beach, FL
- $75,000 - $85,000 a year
- Full-time
- Inventory management
- Mid-level
- Analysis skills
Quick Apply
Downtown Miami Front Desk Manager
NFC Amenity Management —Miami, FL
- $50,000 a year
- Full-time
- Mid-level
- Supervising experience
- Mentoring
- Paid training
- Disability insurance
Quick Apply
Business Development Manager
Goodwin Recruiting —Miami, FL
- $80,000 - $110,000 a year
- Mid-level
- 4 years
- Leadership
Quick Apply
Area General Manager - Airport Lounges
Sodexo —Miami, FL
- $100,130 - $129,580 a year
- Full-time
- Bar
- Spanish
- 5 years
- Paid holidays
- Health insurance
Office Manager
Arrow Search Partners —Miami, FL
- $125,000 - $150,000 a year
- 6 years
- Office
- Bachelor's degree
Team Manager
Louis Vuitton —Aventura, FL
- $95,000 - $120,000 a year
- Full-time
- Merchandising
- Continuous improvement
- Senior level
- Disability insurance
- Health insurance
Assistant General Manager | Full-Time | Miami Beach Convention Center
Oak View Group —Miami Beach, FL
- $178,000 - $188,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Assistant Store Manager - Bal Harbour, Florida
Fendi —Bal Harbour, FL
- $90,000 - $115,000 a year
- Weekends as needed
- Writing skills
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
Sr. Conference Service Manager
Kimpton Hotels & Restaurants —Miami Beach, FL
- $38 - $41 an hour
- Writing skills
- Hotel
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Community Lead, 2222 Ponce De Leon Blvd
WeWork —Miami, FL
- $60,000 a year
- Full-time
- Inventory management
- Mid-level
- Bachelor's degree
- Paid parental leave
- AD&D insurance
Front Desk Manager
Cadillac Hotel & Beach Club —Miami Beach, FL
- Full-time
- Background check
- Microsoft Excel
- Inventory management
- Health insurance
- Dental insurance
Property Manager
KW Property Management LLC —Miramar, FL
- $115,000 a year
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- 5 years
Quick Apply
Property Manager
Bozzuto —Miami, FL
- $90,000 - $98,000 a year
- 5 years
- Residential
- Bachelor's degree
- Paid holidays
- Health insurance
4d
Hotel Self-Park Manager - South Florida
Parking Management Company —Miami Beach, FL
- $60,000 - $75,000 a year
- Overtime
- Background check
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
Assistant Property Manager
KW Property Management LLC —Miami, FL
- $85,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Computer literacy
Quick Apply
Client Operations Manager I
Crafty —Miami, FL
- $70,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Team management
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager
Affinity Management Services —Kendall, FL
- $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Banquets | Event Operations Manager
Fontainebleau Florida Hotel, LLC —Miami Beach, FL
- Full-time
- Mid-level
- 3 years
- Hotel

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Residential Manager

Her Song
Miami, FL

Apply Now

Job Details

Full-time
From $62,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Crisis intervention
Spanish
Establishing local partnerships in a community engagement role
Psychoeducational group therapy facilitation
Care facility emergency preparedness
Social service program staff supervision
English
Working with survivors of violence
Team development
Bachelor's degree
Team management
Case management
Substance abuse
Educational program scheduling
Psychoeducation
Social Work
Experience working with individuals with substance use disorders
Victims of domestic violence support experience
General management
Working with youth
Team building

Full Job Description

The Residential Manager works as part of a multidisciplinary team providing support and resources to survivors of human trafficking. Under the direction of the National Residential Director, the Residential Manager (RM) implements best practices and excellent standards of holistic residential care based on Her Song’s organizational values for trauma-responsive programs/culture and a post-traumatic growth-focused, empowerment-driven, and strengths-based approach to survivor care. The RM is responsible for the oversight and successful implementation of residential programming; and manages all aspects of day programming and residential care.

Key duties:

Program Content and Delivery:

Initiates and sets goals for programming according to the strategic objectives of the organization
Delivers relevant trauma-informed content using evidence-based practices within the Learning Center and residential program
Directs and schedules all Learning Center classes, activities, staffing and volunteers
Maintains high standards of care and supports the agency in identifying and continuing to develop best practices in residential care for trafficking victims
Record and report program data and statistics monthly to National Residential Director
Collaborates with national partners for training, sharing practices, and building networks of survivor care

Mental Health Support:

Completes intakes, assessments, screenings, and bio-psycho-socials to establish baseline of care for all residential clients
Refers/makes recommendations for psychiatric evaluations and medication management & successfully advocates for client’s needs
Oversees and stewards the mental health and wellbeing of all residents
Works in conjunction with the Case Manager to ensure client needs are met and supports case planning
Provides impromptu counseling as needed
Advocates for client’s needs
Applies best practices in substance abuse recovery to all aspects of programming
Skillfully responds to crises and is able to assist residents with emotion regulation

Oversees Residential Team:

Responsible for oversight of all residential staff and residential schedule with support from residential team
Conduct all residential staff meetings and trainings
Ongoing training in best practices and trauma-responsive care, vicarious trauma, specific job duties
Works closely with the National Residential Operations Coordinator to ensure facilities are maintained and stewarded well, supplies are managed and stocked, coaching staff schedules maintained, good communication is in place for staff team

Other Managerial Activities:

Manage residential budget and expenses, provide reports and updates on needs
Collaborate with Her Song’s team for communication and marketing purposes
Provide reports on program outcomes
Uses software effectively to record client progress
All other duties assigned

Qualifications:

Minimum of 7 years of experience in working with traumatized individuals/abuse, substance abuse, victims of crime, women in crisis, at-risk youth, domestic violence or similar populations
Bachelor's degree in social work or related field, Master’s preferred
Fluent in both English and Spanish
Skilled in leading effective psycho-educational and recovery groups
Able to support the overall health and wellbeing of individual clients in direct care
Knowledge of trauma-informed principles and can execute those in victim service delivery and lead the organization to use best practices in trauma-responsive programming
Team Building Skills
Ability to organize and supervise schedules and people
Ability to develop and maintain strong community partnerships

Pay: From $62,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

client experience manager jobs in miami beach, fl

Residential Manager

Account Manager

Revenue Manager

Downtown Miami Front Desk Manager

Business Development Manager

Area General Manager - Airport Lounges

Office Manager

Team Manager

Assistant General Manager | Full-Time | Miami Beach Convention Center

Assistant Store Manager - Bal Harbour, Florida

Sr. Conference Service Manager

Community Lead, 2222 Ponce De Leon Blvd

Front Desk Manager

Property Manager

Property Manager

Hotel Self-Park Manager - South Florida

Assistant Property Manager

Client Operations Manager I

Assistant Manager

Banquets | Event Operations Manager

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