Top 876 Guest experience manager Jobs in Montana

Executive Team Leader Service & Engagement (Assistant Manager Front End) - NEW Williston, ND Store
Target —Billings, MT
- $64,000 - $128,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Sales Consultant
Victra - Verizon Wireless Premium Retailer —Bozeman, MT
- $40,000 - $64,000 a year
- Weekends as needed
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Paid parental leave
Quick Apply
14d
Sales Consultant
Victra - Verizon Wireless Premium Retailer —Bozeman, MT
- $40,000 - $64,000 a year
- Weekends as needed
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Paid parental leave
Quick Apply
Outlet Manager
Field and Stream, Dry Fly Saloon —Bozeman, MT
- $70,000 - $85,000 a year
- Full-time
- Bar
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
Short term rental property manager
Alpine Basin Management, LLC —Red Lodge, MT
- $50,000 - $80,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Assistant Manager - Bozeman, MT
Tidal Wave Management LLC —Bozeman, MT
- $37,500 - $43,000 a year
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
14d
Kitchen Manager
Square One Concepts —Whitefish, MT
- From $65,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
7d
NOW HIRING ALL FRONT OF HOUSE POSITIONS AT GROUCHY GRIZZLY - OPENING IN WHITEFISH!
Grouchy Grizzly —Whitefish, MT
- $10.85 - $22.00 an hour
- Part-time
- Hospitality
- In-person
- Restaurant
- Health insurance
- Dental insurance
Quick Apply
Reservations and Retail Assistant
Auster at Dome Mountain —Emigrant, MT
- Full-time
- Hybrid work
- Background check
- Merchandising
- Hotel
- Health insurance
- Dental insurance
Quick Apply
McDonalds Shift Managers- Livingston MT
Yellowstone QSR —Livingston, MT
- From $21 an hour
- 8 hour shift
- 18 years or older
- Mid-level
- Driver's License
- Paid training
- Health insurance
Quick Apply
7h
Front of House Manager
Fink's Deli —Bozeman, MT
- $67,213.53 - $78,000.00 a year
- Full-time
- Background check
- ServSafe
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Rental Sales Agent - Seasonal
Indie Campers —Bozeman, MT
- $21.50 an hour
- Weekends as needed
- Communication skills
- Entry level
- Paid time off
Quick Apply
1d
Front of House Shift Manager
The Bay Bar and Grille —Bozeman, MT
- $23 - $25 an hour
- Part-time
- Bar
- Mid-level
- 1 year
- Paid time off
Quick Apply
CREW MEMEBER / CENTRAL AVE
Little Caesars Pizza —Billings, MT
- Overtime
- Quick service & fast food restaurant
- Ability to stand for extended periods
- Entry level
8d
Shift Manager (Central Ave)
Taco John's —Billings, MT
- $16.00 - $17.50 an hour
- Part-time
- ServSafe
- Quick service & fast food restaurant
- US work authorization
- Paid training
- Health insurance
Quick Apply
8d
Evening Manager & Pool Operations
The Peak Health & Wellness Center —Great Falls, MT
- $17 - $20 an hour
- Part-time
- Background check
- Management
- Computer literacy
- Employee discount
- Professional development assistance
Quick Apply
4d
Guest Services Manager, Holiday Inn Downtown
Holiday Inn Missoula Downtown —Missoula, MT
- $50,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Training & development
- Health insurance
- Dental insurance
2d
Front Desk Supervisor - Cedar Creek Lodge
Xanterra Travel Collection —Columbia Falls, MT
- $20.35 an hour
- Overtime
- English
- Mid-level
- Hotel
- AD&D insurance
- Paid holidays
Assistant General Manager
Midwest Shooting Center —Billings, MT
- $35,000 - $45,000 a year
- Full-time
- Mid-level
- In-person
- Retail management
- Paid time off
- Employee discount
Quick Apply
Guest Experience Manager
D.C. Global Talent Inc. —Big Sky, MT
- $75,000 - $80,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Organizational skills
- Relocation assistance
- Health insurance
Quick Apply
9d

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guest experience manager jobs near montana

Executive Team Leader Service & Engagement (Assistant Manager Front End) - NEW Williston, ND Store

Target -
Billings, MT

Apply Now

Job Details

Full-time
$64,000 - $128,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
Employee discount
Flexible schedule
Life insurance
Paid sick time

Qualifications

Retail sales transactions
Cash register operations

Full Job Description

The pay range is $64,000.00 - $128,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service & Engagement Executive Team Leader can provide you with the:

Knowledge of guest service fundamentals and experience building and managing a guest first team culture across the store
Skills in guest engagement; problem solving and resolution
Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Experience setting and planning department monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals
Experience managing a team of hourly team members, leaders and creating Service and Engagement business strategies and goals
Skills in recruiting, selecting and talent management of hourly team members and leaders

As a Service & Engagement Executive Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

Build a team of passionate and knowledgeable Guest Advocates and Service and Engagement Leaders who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction and service recovery
Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impacts total store profitability
Anticipate staffing needs, talent plan and recruit – both long and short term
Manage leaders to follow-up on training completion, check for understanding and provide continuous education opportunities to drive proficiencies for all front of store experiences
Engage in consistent and meaningful development conversations throughout the critical touch points within Service and Engagement Team leader career path
Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
Establish a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors
Understand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areas
Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest
Own schedules that follow the scheduling allocation and guidelines to support peak traffic times, key holiday events and weekends
Manage the store experience by anticipating and/or reacting with urgency to staffing or scheduling needs based on fluctuations in guest traffic and sales
Ensure Team Leader schedules support a frictionless experience during guest peak traffic times for all shopping preferences: checklanes, self-checkout (SCO), Order Pick-up (OPU), drive up (DU).
Be the champion of physical and digital offerings to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (Including Target RedCard and Wallet)
Expect and enable your team to stay up-to-date on upcoming major promotions, brand launches and events
Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teams.
Lead the teram to deliver an efficient and hassle free guest pick up experience
Work a schedule that aligns to guest and business needs (this includes early morning, evening and weekends)
Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
As a key carrier, follow all safe and secure training and processes
Address store needs (emergency, regulatory visits, etc.)
All other duties based on business needs

WHAT WE ARE LOOKING FOR

We might be a great match if:

Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
You enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we do
You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

The good news is that we have some amazing training that will help teach you everything you need to know to be a Service & Engagement Executive Team Leader. But, there are a few skills you should have from the get-go:

4 year degree or equivalent experience
Strong interpersonal and communication skills
Strong business acumen
Manage conflict, lead and hold others accountable
Relate well with and interact with all levels of the organization
Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
Learn and adapt to current technology needs
Manage workload and prioritize tasks independently and with a team

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
Accurately handle cash register operations and cash transactions
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [email protected]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Apply Now

Refine Your Search

guest experience manager jobs in montana

Executive Team Leader Service & Engagement (Assistant Manager Front End) - NEW Williston, ND Store

Sales Consultant

Sales Consultant

Outlet Manager

Short term rental property manager

Assistant Manager - Bozeman, MT

Kitchen Manager

NOW HIRING ALL FRONT OF HOUSE POSITIONS AT GROUCHY GRIZZLY - OPENING IN WHITEFISH!

Reservations and Retail Assistant

McDonalds Shift Managers- Livingston MT

Front of House Manager

Rental Sales Agent - Seasonal

Front of House Shift Manager

CREW MEMEBER / CENTRAL AVE

Shift Manager (Central Ave)

Evening Manager & Pool Operations

Guest Services Manager, Holiday Inn Downtown

Front Desk Supervisor - Cedar Creek Lodge

Assistant General Manager

Guest Experience Manager

I want to receive the latest job alert for guest experience manager in montana

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