Top 717 Customer experience coordinator Jobs in Newtown, Pa

Quality Assurance Coordinator
DELTA COMMUNITY SUPPORTS —Warminster, PA
- $55,000 a year
- Part-time
- English
- Mid-level
- Residential
Quick Apply
8d
Service Coordinator/Dispatcher
US Connect, LLC —Trevose, PA
- $22 - $28 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Mid-level
- Health insurance
- 401(k)
Quick Apply
2d
Home Care Coordinator
Angels On Call —Jenkintown, PA
- $22 - $25 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Administrative Assistant & Customer Service Coordinator
Confidential —Trenton, NJ
- $28 - $33 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
2d
Warranty Coordinator
Modern Group —Bristol, PA
- $25 - $30 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
Front Desk Administrative Coordinator
Sterling Limousine & Transportation Srv —Newtown, PA
- $22 - $24 an hour
- Full-time
- 11+ years
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
4d
Office Coordinator / Customer Service & Scheduling Specialist
Harrison Generator —Warminster, PA
- $25 - $35 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick Apply
Patient Access Coordinator
Capital Health —Pennington, NJ
- $29.86 - $39.03 an hour
- Full-time
- Management
- Customer service
- Mid-level
- AD&D insurance
- Disability insurance
7d
Rental Coordinator - Bensalem, PA
Foley Inc —Bensalem, PA
- $27 - $29 an hour
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Patient Care Coordinator
Vivid Women’s Health —Newtown, PA
- $18 - $22 an hour
- Part-time
- Office
- Computer skills
- In-person
Quick Apply
9d
Scheduling Coordinator
ARCH Dental Implants & Oral Surgery —Langhorne, PA
- Full-time
- Dental office
- Surgery
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
Patient Access Coordinator
Doylestown Health —Doylestown, PA
- Full-time
- Customer service
- Mid-level
- 3 years
Telehealth Coordinator
CFG HEALTH SYSTEM LLC —Philadelphia, PA
- Full-time
- Nursing
- HIPAA
- Mid-level
Quick Apply
Sample Coordinator
LBB SPECIALTIES HOLDINGS LLC —Bristol, PA
- $21.92 - $27.84 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- 401(k) matching
Quick Apply
Care Coordinator
Children's Specialized ABA —Princeton, NJ
- $55,000 - $63,000 a year
- Full-time
- Applied behavior analysis
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
People Operations & Recruiting Coordinator
Avigail Adam LLC —Langhorne, PA
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Employee discount
Quick Apply
Patient Access Coordinator
Rothman Orthopaedics —Philadelphia, PA
- $18 - $22 an hour
- Remote
- Computer literacy
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Dental Patient Care Coordinator/Receptionist
Langhorne family smiles —Langhorne, PA
- $24 - $30 an hour
- Full-time
- Dental office
- Surgery
- Computer literacy
- Dental insurance
- Paid time off
Quick Apply
6d
Workplace Coordinator (Part-Time Contract) - Job ID: WPC
Ascendis Pharma —Princeton, NJ
- $30 - $35 an hour
- Contract
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
9d
Workflow Coordinator
Munich Re America Services —Princeton, NJ
- $46,000 - $53,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Wellness program
- Paid holidays

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Quality Assurance Coordinator

DELTA COMMUNITY SUPPORTS -
Warminster, PA

Quick Apply

Job Details

Part-time | Full-time
$55,000 a year
8 days ago

Qualifications

Electronic health records (EHR) management
Copy machines
Experience working with individuals with cognitive disabilities
Adhering to traffic regulations
English
Driver's License
Database management
Cultural competency
Driving
Fax machines
Intellectual disabilities support
Adults with developmental disabilities
Productivity software
Experience working with individuals with intellectual disabilities
Technical Proficiency

Full Job Description

Position Description:

Quality Assurance Coordinator

Classification:

Exempt/Professional

Effective Date:

November 2022

Position Status:

_X_ F/T __P/T ___Sub

Delta Mission and Values

Delta’s Mission: To enrich the lives of individuals and families through outstanding community-based support and mutually rewarding relationships.

Values: Customer Focus, Performance Excellence, Learning and Growth

Position Summary

The Quality Assurance Coordinator is responsible for monitoring the systematic operations of the residential and vocational programs. This person will serve as a liaison between the local office and the national office. This person will be held accountable for ensuring the appropriate implementation of policies and procedures and ensuring programs are completely in compliance with state rules, regulations and agency policies.

Reports to: The Director of Quality Assurance

Principal Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
duties listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Schedule and conduct Quality Assurance audits of individual financial records and personnel files to include training records, medication administration records, medical records.
Conduct comprehensive record reviews.
Conduct physical site inspections of homes and program locations.
Submit a quarterly report card to the Quality Assurance Director and Regional/State Director.
Conduct a 30-day initial audit of all new homes and programs.
Audit individuals’ in-house accounts to verify that required documentation is maintained, accounts are monitored by the designated staff and balances are correct
Communicate findings of audits to the State Director, Regional Director, and Quality Assurance Director.
Recommends any necessary changes in current policy and procedures.
Conduct staff training as needed.
Complete required training to become a Certified Investigator.
Conduct investigations as required.
Maintain a master file of all audit findings.
Cooperate with the Department of Human Services staff in any investigation or inspection.
Cooperate with all internal or external audits or investigations as a condition of continued employment.
Maximize the development and capacity of staff to advance the mission and values of Delta.
Ensure the full capacity of programmatic resources.
Promote and demonstrate ethical and professional conduct at all times ensuring employees conduct. themselves in an ethical and professional manner.
Promote continuous quality improvement projects and ongoing performance measures.
Promote and address Delta’s Risk Management Program for the health and safety of individuals and employees.
Perform other duties as assigned.

Requirements

Ability to form collaborative working relationships with diverse populations, including working with individuals of diverse cultures, ethnicities, gender, age, sexual orientation, socioeconomic status, religion, education background, etc.
Ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds.
Demonstrated commitment to diversity, equity, and inclusion.
Aptitude for balancing multiple priorities with strong organization, time management, and prioritization skills.
Ability to self-direct, self-pace, multi-task and function well under the pressure of deadlines and conflicting priorities.
Ability to work effectively with people, facilitating their growth and development.
Ability to use acquired knowledge of supervisory and administrative principles and methods.
Ability to read, write and speak English and communicate effectively with all constituencies of a

diverse community; perform arithmetic calculations.

Ability to use telephone, voice mail, copier, facsimile machine, calculator, computer and other office equipment.
Fully proficient in Microsoft Office, software applications and the ability to learn new and emerging technologies.
Ability to operate vehicles with a valid driver’s license in accordance with applicable state laws, insurance provider requirements and company policies and procedures.

Position Qualifications

Bachelor’s degree from an accredited college or university.
Associates degree or sixty (60) credit hours from an accredited university or college and four (4) years’ experience working with persons with intellectual disabilities may be substituted for Bachelor’s degree.
Two (2) years’ work experience working directly with persons with intellectual disabilities
Two (2) years’ work experience using electronic health records and database management.
Valid driver’s license in the state of residence with a satisfactory driving record.
Commitment to and knowledge of community-based support for persons with disabilities
Working knowledge of management of an effective Quality assurance program
Ability to present facts and recommendations effectively in oral and written form
Independent judgment is required to plan, prioritize, and organize diversified workload
Knowledge and understanding of local regulatory agency operations

Quick Apply

Refine Your Search

customer experience coordinator jobs in newtown, pa

Quality Assurance Coordinator

Service Coordinator/Dispatcher

Home Care Coordinator

Administrative Assistant & Customer Service Coordinator

Warranty Coordinator

Front Desk Administrative Coordinator

Office Coordinator / Customer Service & Scheduling Specialist

Patient Access Coordinator

Rental Coordinator - Bensalem, PA

Patient Care Coordinator

Scheduling Coordinator

Patient Access Coordinator

Telehealth Coordinator

Sample Coordinator

Care Coordinator

People Operations & Recruiting Coordinator

Patient Access Coordinator

Dental Patient Care Coordinator/Receptionist

Workplace Coordinator (Part-Time Contract) - Job ID: WPC

Workflow Coordinator

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