Top 708 Customer service representative Jobs in Overland Park, Ks

Customer Support Specialist
Bungii —Overland Park, KS
- $45,000 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Background check
- English
- Health insurance
- Dental insurance
Customer Service Representative
Staffing Kansas City, Inc. —Overland Park, KS
- $20 - $21 an hour
- Full-time
- Hybrid work
- Background check
- Customer service
- Computer literacy
- Work from home
Quick Apply
4d
Customer Service Representative (CSR)
Riverfront Communications —Kansas City, MO
- $1,000 - $1,450 a week
- Full-time
- Background check
- In-person
- Communication skills
- Professional development assistance
- Opportunities for advancement
Quick Apply
4d
Customer Service Administrator
Worldwide Innovations & Technologies, Inc. —Lenexa, KS
- From $19 an hour
- Full-time
- Word processing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Account Representative
KGP Telecommunications, LLC —Lenexa, KS
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Service Rep.
Qureos Inc —Kansas City, MO
- $45 - $55 an hour
- Full-time
- Office
- Residential
- Administrative experience
11d
Confirmations Specialist
ACERTUS —Overland Park, KS
- $20 - $22 an hour
- Monday to Friday
- High school diploma or GED
- Continuous improvement
- Communication skills
Quick Apply
5d
Member Services Specialist
TruHome Solutions —Overland Park, KS
- $22 - $24 an hour
- Full-time
- Microsoft Excel
- Writing skills
- Research
- Paid training
- Health insurance
Quick Apply
11d
Customer Service Associate - Customer Support
Arrowhead Kansas City —Kansas City, MO
- $18.25 - $19.00 an hour
- Full-time
- Customer service
- Office
- Computer skills
- Paid time off
Quick Apply
Customer Support Specialist
Steadily Insurance Agency —Overland Park, KS
- $70,000 a year
- Full-time
- Office
- Financial services
- In-person
- Health savings account
- Health insurance
Quick Apply
2d
Customer Success Associate
Steadily Insurance Agency —Overland Park, KS
- $70,000 a year
- Full-time
- Office
- In-person
- 1 year
- Health savings account
- Health insurance
Quick Apply
2d
Spira Care Scheduler
Spira Care, LLC —Kansas City, MO
- Full-time
- Windows
- High school diploma or GED
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
4d
CUSTOMER SERVICE REP
THE EPOCH GROUP LC —Overland Park, KS
- Full-time
- Remote
- Basic math
- HIPAA
- English
Client Service Representative
GoodVets —Overland Park, KS
- $17 - $20 an hour
- Weekends as needed
- Windows
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Account Coordinator (Remote)
Clinical Reference Laboratory —Lenexa, KS
- $18 - $31 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- AD&D insurance
- Paid holidays
Inbound Call Center Representative
SwiftLane Technologies —Kansas City, MO
- $17 - $22 an hour
- Full-time
- Computer literacy
- Administrative experience
- In-person
- Paid training
- Health insurance
Quick Apply
2d
Customer Service Representative
City of Kansas City —Kansas City, MO
- $18.37 - $28.01 an hour
- Email
- Background check
- High school
- Pass drug screening
- Paid parental leave
- Paid holidays
2d
Customer Service Representative
Mosquito Joe —Overland Park, KS
- $18 - $22 an hour
- Seasonal
- Background check
- Computer literacy
- No experience needed
- Paid training
Quick Apply
1d
Client Success Representative (Remote)
Demand.com —Kansas City, MO
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Patient Care Coordinator - Monday-Friday 10:30am-7pm
AssistRx —Overland Park, KS
- $22 a year
- Full-time
- Background check
- Microsoft Excel
- Writing skills
- Disability insurance
- Health insurance
Quick Apply

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Customer Support Specialist

Bungii -
Overland Park, KS

Apply Now

Job Details

Full-time
$45,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Live chat
Bilingual
Written communication
Partner customer support
English
Managing clients in a customer support role
Typing

Full Job Description

Do you like fast paced environments? Are you a natural problem solver? Do you enjoy a challenge? Then we have the perfect role for you! A Customer Success Specialist is dedicated to providing world-class support to customers, drivers and partners. Bungii relies on the customer success team to take care of our community’s toughest issues, handle escalations and provide an environment of positive, genuine and friendly interaction with all stakeholders.

The primary focus of this position is to deliver incredible service in every interaction with customers, drivers and partners. A high level of communication, contagious energy, personability and setting/maintaining a standard of excellence are crucial to this role. A Customer Success Specialist will engage in communication across all Bungii markets, through various support platforms, delivering world-class service. This is a role with a heavy focus on caring for people and continuous process improvement. Those interested should be excited to demonstrate these skills and be eager to work alongside a team of equally driven individuals.

WHAT YOU’LL DO:

Own outcomes: work with partners, drivers and customers on a national level to execute on their highest priority initiatives.
Perform at a high level within a time-sensitive and demanding environment to deliver on operational KPIs.
Manage multiple channels of online communication including text, phone, email, and social media.
Monitor and manage completion of all Bungii deliveries including accurate processing and refunding of customer and driver payments.
Be a subject matter expert on Bungii’s processes and policies.
Handle the big picture and the tiny details. Be organized and always on top of your deadlines to ensure nothing gets missed.
Identify and solve stakeholder issues in a detailed and timely manner. Escalate issues to appropriate stakeholders when necessary.
Persevere: be able to think on your feet and hustle through fire drill situations.
Encourage continuous process improvement to deliver an excellent experience every time, all the time.
Be a Bungii evangelist - care about the product and share it with others.

WHAT YOU’LL NEED:

2+ years fast paced chat support experience
Logistics industry experience preferred
Self motivated with a strong affinity for problem solving, continually challenging the status quo and never settling for how something ‘has always been done’.
The ability to multi-task, prioritize and time manage.
Able to maintain composure and be calm under pressure.
Willingness to work in a flex schedule environment with four 10 hour shifts per week
Always willing to roll up your sleeves approach something hands-on.
Excellent verbal and written communication skills and above average typing speed
Customer oriented; able to adapt to different personalities.
Flexibility with assigned tasks and scheduling.
Enthusiastic attitude and are passionate about bringing harmony to the marketplace. You view every support interaction as a chance to impact our customers, drivers and partners in a positive way.
Demonstrate the ability to work efficiently and exhibit discernment through challenging situations.

COMPANY OVERVIEW:

Bungii is a rapidly growing delivery services company that moves big and bulky items in the final mile of their journey. We are experiencing hyper growth as we scale nationally and need your help keeping up with demand. Join team Bungii and become a part of our aggressive expansion.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

10 hour shift
Day shift
Evening shift

Application Question(s):

Are you available to work a flex schedule of four 10 hour shifts per week, with a schedule that changes slightly each week?
Describe a time when you went "above and beyond" to help someone.
Imagine you received this complaint from a Bungii customer: "I used your service because Mattress Firm said you were supposed to be good. She said you were the Uber for moving stuff. So wrong! I had to wait a whole 10 minutes for my driver to arrive - I have better things to do with my day then wait around - time is money!! When the driver FINALLY showed up, he said the mattress was awkward and heavy... that's his JOB!! To top it all off, the driver overcharged me by $15!! How are you going to resolve this before I tell all my friends on social media to NEVER use your platform again?!" Answer as if you were speaking directly with the customer.

Work Location: Hybrid remote in Overland Park, KS 66210

Apply Now

Refine Your Search

customer service representative jobs in overland park, ks

Customer Support Specialist

Customer Service Representative

Customer Service Representative (CSR)

Customer Service Administrator

Account Representative

Customer Service Rep.

Confirmations Specialist

Member Services Specialist

Customer Service Associate - Customer Support

Customer Support Specialist

Customer Success Associate

Spira Care Scheduler

CUSTOMER SERVICE REP

Client Service Representative

Account Coordinator (Remote)

Inbound Call Center Representative

Customer Service Representative

Customer Service Representative

Client Success Representative (Remote)

Patient Care Coordinator - Monday-Friday 10:30am-7pm

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