08/21/2020
Employer Information
Organization Name: South Valley Internal Medicine
State: Michigan
Purpose:
Perform clinical and certain administrative duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, coding information for insurance purposes and patient outreach. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.
Education:
Post-Secondary Certificate – Registered or Certified Medical Assistant
Associate's Degree (or other 2-year degree)
High School Diploma (or GED or High School Equivalence Certificate)
Knowledge:
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Medical Terminology - Medical assistants use medical terminology in everyday tasks including medical reporting, charting and electronic record data entry. Some of the medical terminology used by medical assistants includes healthcare delivery models, insurance terms, insurance coding and billing standards, common abbreviations, acronyms and symbols, medical conditions, medical procedures, medical instruments, medical word building and positional/directional terminology
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Skills: Basic Skills
- HIPAA Compliance – Complete understanding of the impact of HIPAA on our patient population and knowing rules and regulations. Certificate of completion of a HIPAA Training required for continued employment.
- Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Reading Comprehension- Understanding written sentences and paragraphs in work related documents.
- Speaking- Talking to others to convey information effectively.
- Writing- Communicating effectively in writing as appropriate for the needs of the audience.
Social Skills
- Coordination- Adjusting actions in relation to others' actions.
- Instructing- Teaching others how to do something.
- Negotiation- Bringing others together and trying to reconcile differences.
- Persuasion- Persuading others to change their minds or behavior.
- Service Orientation- Actively looking for ways to help people.
- Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do.
Complex Problem Solving Skills
- Complex Problem Solving- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Systems Skills
- Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Systems Analysis- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Time Management- Managing one's own time and the time of others.
Communication – understanding of the proper etiquette of the following:
- Contact With Others
- Electronic Mail
- Face-to-Face Discussions
- Letters and Memos
- Telephone
Conflictual Contact
- Dealing with unpleasant or angry people
Environmental Conditions
- Exposed to Contaminants
- Sounds, Noise Levels Are Distracting or Uncomfortable
Impact of Decisions
- Frequency of Decision Making
- Impact of Decisions on Co-workers or Company Results
Job Hazards
- Exposed to Disease or Infections
- Exposed to Minor Burns, Cuts, Bites, or Stings
Responsibility for Others
- Responsibility for Outcomes and Results
- Responsible for Others' Health and Safety
Role Relationships
- Coordinate or Lead Others
- Deal With External Customers
- Work With Work Group or Team
Work Attire
- Solid Scrubs
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves,
Work Setting
- Indoors, Environmentally Controlled
- Physical Proximity
Tasks
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Show patients to examination rooms and prepare them for the physician.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Prepare and administer medications as directed by a physician.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Schedule appointments for patients.
- Change dressings on wounds.
- Greet and log in patients arriving at office or clinic.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Perform general office duties, such as answering telephones, filling out patient paperwork, or completing insurance forms.
- Inventory and order medical, lab, or office supplies or equipment.
- Perform routine laboratory tests and point of care tests.
- Operate x-ray, electrocardiogram (EKG), PFT, or other equipment to administer routine diagnostic tests.
Activities
Assisting and Caring for Others
- Administer injections
- Administer medications or treatments
- Assist in examining or treating dental or medical patients
- Collect specimens from patients
- Conduct medical tests
- Draw blood
- Position patient for therapy
- Prepare patients for tests, therapy, or treatments
- Take vital signs
- Work with persons with mental disabilities or illnesses
Documenting/Recording Information
- Inventory medical supplies or instruments
- Maintain medical records accurately on patient electronic records
- Awareness of capturing all procedures for billing purposes
- Record medical history or data
Getting Information
- Collect clinical data
- Obtain information from clients, customers, or patients
Communicating with Supervisors, Peers, or Subordinates
Interpreting the Meaning of Information for Others
Evaluating Information to Determine Compliance with Standards
- Ensure correct grammar, punctuation, or spelling
Organizing, Planning, and Prioritizing Work
Identifying Objects, Actions, and Events
Updating and Using Relevant Knowledge
- Follow medical office procedures
- Follow medical x-ray procedures
- Follow patient care procedures
- Use clinical sterilizing technique
- Use interpersonal communication techniques
- Use interviewing procedures
- Use knowledge of medical insurance systems
- Use knowledge of medical terminology
- Use medical lab techniques and equipment
- Use proper sanitation practices in health care settings
Performing for or Working Directly with the Public
Monitor Processes, Materials, or Surroundings
- Observe patient condition
Establishing and Maintaining Interpersonal Relationships
Judging the Qualities of Things, Services, or People
Inspecting Equipment, Structures, or Material
Resolving Conflicts and Negotiating with Others
Making Decisions and Solving Problems
Communicating with Persons Outside Organization
Analyzing Data or Information
- Conduct medical laboratory tests
Coordinating the Work and Activities of Others
Training and Teaching Others
Performing Administrative Activities
- Complete patient bills
- Complete patient insurance forms
- Process medical records
- Retrieve files or charts
- Route multi-line telephone calls
Performing General Physical Activities
- Prepare medical treatment room
- Set up patient care equipment
Handling and Moving Objects
- Prepare sample for laboratory testing, analysis, or microscopy
- Sterilize or disinfect instruments
Tools and Technology Tools Hypodermic needles
- Intradermal needles
- Intramuscular needles
- Subcutaneous hypodermic needles
Mercury blood pressure units
- Manual blood pressuring measurement equipment
Nebulizers or accessories
Technology Medical software
- Athena Health - Electronic medical record EMR software
- Navigate EPIC
- HealthPAC
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Innovative -- innovative and risk-taking
- Aggressive -- competitive and growth-oriented
- Outcome-oriented -- results-focused with strong performance culture
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Administrative Duties:
- Scheduling
- Insurance verification
- Answering phones
Clinical Duties:
- Performing injections
- Sterilizing instruments
- Performing X-rays
- Performing EKGs
- Administering medications
Supervisor:
Work Remotely
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- EMR systems: 2 years (Preferred)
- medical assistant: 3 years (Preferred)
- medical terminology: 2 years (Preferred)
License/Certification:
- Registered Medical Assistant (RMA) (Preferred)
Work Location: In person
