Top 1019 senior learning and development manager Jobs in san jose, ca

Customer Experience Sales Manager
Brilliant Earth —San Jose, CA
- $80,000 - $100,000 a year
- Weekends as needed
- Background check
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Senior/Lead Risk Analyst, Payment fraud(Relocation to Toronto Required)
Snaplii —San Jose, CA
- $150,000 - $200,000 a year
- Full-time
- Computer Science
- Engineering
- English
- Relocation assistance
- Health insurance
Quick Apply
Board Certified Behavior Analyst (BCBA)
Community Autism Services —Fremont, CA
- $100,000 - $115,000 a year
- Full-time
- Working with individuals with developmental disabilities
- Working with children
- Children
- Health insurance
- Dental insurance
Quick Apply
Accounting and CFO Advisory Services Senior Associate
Frank Rimerman and Co LLP —San Jose, CA
- $100,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
Quality Inspector Level 3 / CMM Programmer
Modus Advanced, Inc. —Livermore, CA
- $55 - $65 an hour
- Full-time
- English
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Senior Regional Manager - Property Management - CORP
Aperto Property Management, Inc. —San Jose, CA
- $115,000 - $125,000 a year
- Full-time
- 3 years
- Apartments
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Senior Product Marketing Manager
ASML —San Jose, CA
- $177,000 - $295,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
- Paid holidays
- Dental insurance
Seafood/Produce/Meat/Hot Deli/Grocery Clerks
99 Ranch Market —Fremont, CA
- $22 - $25 an hour
- Overtime
- 18 years or older
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
8d
Seafood/Produce/Meat/Hot Deli Clerks
99 Ranch Market —Pleasanton, CA
- $23 - $25 an hour
- Overtime
- 18 years or older
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
8d
Senior Art Teacher (Full-Time/Part-Time)
CalColor Academy —Cupertino, CA
- $60,000 - $75,000 a year
- Part-time
- Background check
- Mid-level
- Master's degree
- Paid training
- Health insurance
Quick Apply
Senior Sales Manager-Japanese Bilingual
PASONA N A, INC. —Cupertino, CA
- $150,000 - $200,000 a year
- Full-time
- Hybrid work
- 5 years
- Engineering
- Driver's License
- Health insurance
- Dental insurance
4d
Human Resources Manager
Forward Air —Union City, CA
- $95,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
Bakery/Hot Deli Clerks
99 Ranch Market —Cupertino, CA
- $22 - $25 an hour
- Overtime
- 18 years or older
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
8d
Industrial Hygiene Technician, CAC/CSST
Atlas —California
- $75,000 - $95,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Ability to climb stairs
- Paid parental leave
- AD&D insurance
Quick Apply
HR Business Partner
NVIDIA —Santa Clara, CA
- $112,000 - $178,250 a year
- Full-time
- Microsoft Excel
- 5 years
- Master's degree
Human Resources Business Partner
NVIDIA —Santa Clara, CA
- $84,000 - $178,250 a year
- Full-time
- Microsoft Excel
- Mid-level
- Master's degree
Technology Incubation – Early Stage Product Manager
Lenovo —San Jose, CA
- $180,000 - $210,000 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- 8 years
Associate Director, Workforce Strategy
Braven —San Jose, CA
- $96,600 - $120,700 a year
- Weekends as needed
- Hybrid work
- 5 years
- Office
- University
- Paid parental leave
- Health insurance
Quick Apply
Audit Director - Assurance & Advisory - Government Services Sector
SingerLewak —San Jose, CA
- $217,000 - $256,000 a year
- Overtime
- Hybrid work
- CPA
- Office
- Bachelor's degree
- Work from home
Quick Apply
Talent Development Consultant
Adobe —San Jose, CA
- $142,700 - $206,600 a year
- Full-time
- Continuous improvement
- Travel
- Fair chance

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senior learning and development manager jobs near san jose, ca

Customer Experience Sales Manager

Brilliant Earth -
San Jose, CA

Apply Now

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Commuter assistance
Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Gym membership
Life insurance

Qualifications

Sales team management
Data interpretation
Time-based sales targets
Sales leadership

Full Job Description

Customer Experience Sales Manager - San Jose, CA

We are seeking a motivated and dynamic Customer Experience Sales Manager with strong business acumen to lead our team in achieving and exceeding sales goals. This role requires a proactive leader with a deep focus on driving sales performance, ownership of store outcomes, and exceptional leadership abilities. This results-oriented leader will foster a passion for delivering exceptional customer experiences and driving sales performance.

The ideal candidate will be able to work a full-time schedule that includes weekends This role is in-person at our San Jose, CA showroom location.

The targeted salary budget for this position is $80k - 100k annually. This compensation budget range may be adjusted at any time at the discretion of the company.

Key Responsibilities:

Sales Performance and Business Growth:
- Recruit, lead, and mentor a team of Customer Experience Assistants, Jewelry Consultants, and Concierges to meet quarterly sales targets.
- Demonstrate a robust understanding of business processes and KPIs, coaching each team member to achieve performance goals.
- Drive showroom sales performance by analyzing data, identifying opportunities for improvement, and implementing strategic initiatives.
Ownership of Store Performance:
- Take full accountability for the showroom and office operations, ensuring they meet the highest standards of customer service and operational efficiency.
- Implement efficiency improvement initiatives, policies, and procedures to enhance the customer experience and operational performance.
- Partner with Workforce Operations Analysts to create and maintain a comprehensive team schedule, ensuring coverage for all duties and appointments.
Leadership and Team Development:
- Foster an environment of partnership, positivity, and a bias toward action, inspiring the team to excel and deliver exceptional customer service.
- Provide ongoing training, coaching, and performance feedback to develop the team's skills and capabilities.
- Participate in the sourcing and selection processes to build teams of high-performing talent.
- Lead by example in conducting in-person customer appointments, presenting jewelry in a luxury goods environment.
Customer Experience Management:
- Consistently seek ways to improve the customer experience, collaborating with the customer care team to resolve escalations and ensure customer satisfaction.
- Maintain a luxury environment in the showroom, upholding visual merchandising and retail operations standards, including planogram updates and seasonal roll-outs.
- Respond to customer inquiries via phone, email, and live chat, ensuring a personalized and exceptional service experience.
Cross-Functional Collaboration:
- Collaborate across departments, including operations, merchandising, retail operations, marketing, HR, and customer care, to drive business growth and customer satisfaction.
- Innovate and bring new ideas to enhance processes and customer engagement.

Qualifications:

Proven experience managing people in retail or direct-to-consumer sales, with a focus on achieving and exceeding sales targets.
Strong leadership abilities with the capacity to inspire and develop a high-performing team.
Excellent business acumen with the ability to analyze data and make strategic decisions.
Exceptional communication skills, both written and verbal.
Robust CRM software experience.
Entrepreneurial spirit and self-starter mindset.
BA degree or equivalent, preferred.
Commitment to respect and inclusion in the workplace.
Interest in socially and environmentally responsible organizations and products.

What We Offer

At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:

Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
Set Schedule. We offer consistent weekly hours, and 2 consecutive days off.
Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry.
Sales Incentive Programs. Incentive programs to recognize and reward performance.
Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!
401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year.
Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
Disability and Life insurance. 100% employer-paid.
Pre-Tax Commuter Benefits.

How to Apply & What to Expect:

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

You'll receive an email when we've received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call!

#IND222

More About Us

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information.

Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records.

Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job.

Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at [email protected].

Apply Now

Refine Your Search

senior learning and development manager jobs in san jose, ca

Customer Experience Sales Manager

Senior/Lead Risk Analyst, Payment fraud(Relocation to Toronto Required)

Board Certified Behavior Analyst (BCBA)

Accounting and CFO Advisory Services Senior Associate

Quality Inspector Level 3 / CMM Programmer

Senior Regional Manager - Property Management - CORP

Senior Product Marketing Manager

Seafood/Produce/Meat/Hot Deli/Grocery Clerks

Seafood/Produce/Meat/Hot Deli Clerks

Senior Art Teacher (Full-Time/Part-Time)

Senior Sales Manager-Japanese Bilingual

Human Resources Manager

Bakery/Hot Deli Clerks

Industrial Hygiene Technician, CAC/CSST

HR Business Partner

Human Resources Business Partner

Technology Incubation – Early Stage Product Manager

Associate Director, Workforce Strategy

Audit Director - Assurance & Advisory - Government Services Sector

Talent Development Consultant

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