Top 618 Operations team leader Jobs in San Marcos Ca

Director, Oncology Customer Experience Operations
Hologic —San Diego, CA
- $151,200 - $268,800 a year
- Full-time
- Management
- HIPAA
- Bachelor's degree
Operations Supervisor
Mail Dispatch, LLC —San Diego, CA
- $60,000 - $65,000 a year
- Full-time
- Computer literacy
- Mid-level
- Supervising experience
- Health insurance
- 401(k)
Quick Apply
5d
Manufacturing Operations Manager
Inovar Packaging Group LLC —Oceanside, CA
- $115,000 - $130,000 a year
- Full-time
- Engineering
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
12d
Operations Manager
XLNC LLC —San Diego, CA
- From $70,000 a year
- Full-time
- Microsoft Excel
- 3 years
- Bachelor's degree
Quick Apply
3d
Manager, Warehouse and Shipping Operations 1
Grifols —Vista, CA
- $80,220.55 - $120,330.25 a year
- Full-time
- ERP systems
- Mid-level
- Microsoft Office
- Paid holidays
- Health insurance
Operations Manager, Lifesciences
Airspace —Carlsbad, CA
- $80,000 - $85,000 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Dental insurance
- 401(k)
Quick Apply
Automotive Machine Shop Foreman/ Technical Operations Manager
Markham Holdings —Escondido, CA
- $80,000 - $95,000 a year
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Preschool Director
Confidential —Oceanside, CA
- $62,400 - $70,000 a year
- Full-time
- School experience
- Public speaking
- In-person
Quick Apply
2d
Electronics Team Leader – Defense/Rugged Embedded Systems
ADL Embedded Solutions, Inc. —San Diego, CA
- $60,000 - $80,000 a year
- Full-time
- 5 years
- Engineering
- Assembly
Quick Apply
MACHINE SHOP MANAGER / SUPERVISOR
Continental Controls Corporation —San Diego, CA
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- In-person
- Leadership
- Paid holidays
- Health insurance
Quick Apply
1d
Director of Hotel Operations- Harrah's Resort SoCal
Harrah's Resort Southern California —Valley Center, CA
- From $120,000 a year
- Full-time
- Background check
- 5 years
- English
- Paid training
- Paid jury duty
Quick Apply
1d
Inside Sales Associate
Confidential —San Diego, CA
- $18 - $21 an hour
- 8 hour shift
- English
- Office
- High school diploma or GED
- Paid training
Quick Apply
Dental Office/Operations Manager
Confidential —Carlsbad, CA
- $90,000 - $95,000 a year
- Full-time
- Background check
- Dental office
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Store Manager
Gasoline Station with Convenience Store —Vista, CA
- $70,304 a year
- Weekends as needed
- Inventory management
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
12d
Strategic Transformation Lead
ASML —San Diego, CA
- $110,250 - $183,750 a year
- Full-time
- 7 years
- PMP
- Master's degree
- Paid holidays
- Health insurance
Store Manager
Venchi Italian Chocolate and Gelato —San Diego, CA
- $80,000 - $100,000 a year
- 8 hour shift
- 18 years or older
- Merchandising
- English
- Commuter assistance
- Health insurance
Quick Apply
HEAD OF HOTELS (HOTEL GENERAL MANAGER)
Merlin Entertainments —Carlsbad, CA
- $100,000 - $125,000 a year
- Full-time
- Mentoring
- Business Administration
- Senior level
- Health insurance
- Dental insurance
Smashburger Supervisor
Harrah's Resort Southern California —Valley Center, CA
- From $55,000 a year
- Weekends as needed
- Background check
- English
- Mid-level
Quick Apply
4d
Experienced Front Desk Supervisor
Revive Med Spa —Encinitas, CA
- $20 - $25 an hour
- Weekends as needed
- Bilingual
- Microsoft Word
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Material Project Manager
Leidos —San Diego, CA
- $116,350 - $210,325 a year
- Full-time
- 11+ years
- Research
- Master's degree

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operations team leader jobs near san marcos ca

Director, Oncology Customer Experience Operations

Hologic -
San Diego, CA

Apply Now

Job Details

Full-time
$151,200 - $268,800 a year

Qualifications

HIPAA compliance
Management
Managing teams in a customer support role
HIPAA
Frontline customer support management
Managing clients in a customer support role
Team development
Bachelor's degree
Leading team collaboration initiatives
Computer skills
CRM system proficiency
Team motivation (leadership skill)
Team building

Full Job Description

Are you a highly engaged and motivated leader who will elevate customer satisfaction, transforming everyday interactions into extraordinary customer experiences?

We're looking for a driven and results oriented Director of Customer Experience to lead our dynamic teams, including Client Services, Patient Services, and Customer Success. You'll be the champion of both our healthcare professional and patient interfaces, reflecting their voices back to the leadership team to sharpen our strategies and services.

This is a fully onsite role in San Diego, CA.

What You'll Do:

Advocate relentlessly for stellar service standards for Client Services, Patient Services, and Clinical Review.
Dive into collaborations with Sales, Marketing, IT, Billing, Lab Operations, and more, to stitch seamless experiences that resonate with both physicians and patients.
Set vision, strategic direction, expectations, annual and long-term objectives for the Client Services, Patient Services, and Clinical Review Teams.
Inspire, mentor, and elevate your team members, fostering an environment of growth, collaboration, and peak performance.
Design and refine workflows to ensure quick, effective responses that not only meet but exceed customer and internal expectations.
Establish and track Key Performance Indicators (KPIs) such as Turn Around Time (TAT) at every step in customer and patient processes, cancellations, turnover, attendance and department throughput to gauge team success and drive continuous improvement.
Oversee the creation and maintenance of all Customer Experience SOPs and ensure your team is equipped, informed, and ready to excel.
Bring innovation, including AI, to the customer experience team to optimize external customer and patient interactions to upgrade our service offering.
Serve as the pivotal business lead, aligning customer experience strategies with business goals for revenue improvement and cost efficiency.

Must-Have Skills:

A Bachelor’s degree in a relevant field.
At least 5 years in medical customer service leadership and 10 years in the trenches of medical customer service.
A deep understanding of HIPAA, PHI, and the nuts and bolts of medical customer interactions like pre-authorizations, insurance claims, and appeals.
Superuser abilities with CRM (preferably Salesforce) and LIS, coupled with a knack for wrangling large data sets into actionable insights.
A track record of building and leading teams, crafting processes, and implementing technology enhancements.
A high-speed, agile approach to a fast-paced, deadline-driven work environment—flexibility, resourcefulness, and efficiency are your strengths.
Oncology experience, especially in CLIA or CAP-accredited laboratory setting is a big plus

Why You'll Love It Here:

You’ll be at the heart of a team that values bold ideas and is passionate about making a real difference in people’s lives.
We foster a culture of low attrition and high satisfaction, making sure our team not only sticks around but thrives.
Opportunity to work in a forward-thinking environment that blends professional rigor with a lively, collaborative spirit.

Think you’re up for the challenge? Join us in shaping a customer experience that’s as delightful as it is effective. Your mission, should you choose to accept it, is not just to lead, but to inspire, innovate, and drive change for the better. Let's make something great together!

The annualized base salary range for this role is $151,200 to $268,800 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs, and market demand.

Why Hologic?

We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.

If you have the right skills and experience, apply today!

#LI-RF1 #Director-level

Agency and Third Party Recruiter Notice:

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

Apply Now

Refine Your Search

operations team leader jobs in san marcos ca

Director, Oncology Customer Experience Operations

Operations Supervisor

Manufacturing Operations Manager

Operations Manager

Manager, Warehouse and Shipping Operations 1

Operations Manager, Lifesciences

Automotive Machine Shop Foreman/ Technical Operations Manager

Preschool Director

Electronics Team Leader – Defense/Rugged Embedded Systems

MACHINE SHOP MANAGER / SUPERVISOR

Director of Hotel Operations- Harrah's Resort SoCal

Inside Sales Associate

Dental Office/Operations Manager

Store Manager

Strategic Transformation Lead

Store Manager

HEAD OF HOTELS (HOTEL GENERAL MANAGER)

Smashburger Supervisor

Experienced Front Desk Supervisor

Material Project Manager

I want to receive the latest job alert for operations team leader in san marcos ca

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