Top 2698 Customer experience manager Jobs in Sherwood, Or

Customer Experience Manager - Mid Market
NAVEX —Lake Oswego, OR
- $90,000 a year
- Full-time
- Senior level
- Communication skills
2d
Senior Manager, Customer Support
NAVEX —Lake Oswego, OR
- $125,000 a year
- Full-time
- 3 years
- Analysis skills
- Mentoring
3d
Manager, Customer Education
NAVEX —Lake Oswego, OR
- $125,000 a year
- Full-time
- Hybrid work
- Research
- Office
- 3 years
Assistant Campus Manager
NORTHWEST COLLEGE SCHOOL OF BEAUTY —Portland, OR
- $43,000 - $65,000 a year
- Full-time
- Classroom
- Cosmetology License
- Microsoft Excel
- Relocation assistance
- Health insurance
Quick Apply
Lead Software Architect
Lightspeed Technologies Inc —Tualatin, OR
- Full-time
- Hybrid work
- 7 years
- Product management
- Mentoring
- Profit sharing
- Health savings account
17h
Landscaping Site Supervisor-HIRING INCENTIVE!
GRO —Sherwood, OR
- From $38 an hour
- Weekends as needed
- Background check
- Spanish
- Construction site
- Relocation assistance
- Health insurance
Quick Apply
14d
Body Shop Manager
Peterbilt of Oregon Inc —Portland, OR
- 3 years
- CDL
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
9d
Certified Lead - Hawaiian Bros (0101)
JCK OHANA LLC —Newberg, OR
- $20 an hour
- Weekends as needed
- Mid-level
- Cash handling
- Leadership
- Food provided
Community Manager
Confidential —Portland, OR
- $70,000 - $90,000 a year
- Full-time
- Office
- Travel
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
Sales - Account Manager
Oak Harbor Freight Lines —Portland, OR
- $85,000 - $95,000 a year
- Full-time
- Clean driving record
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
11d
Assistant Community Manager
Confidential —Portland, OR
- $25 - $31 an hour
- Full-time
- Mid-level
- Office
- Residential
- Paid holidays
- Health insurance
Quick Apply
Hawaiian Bros Assistant General Manager (0105)
Hawaiian Bros —Portland, OR
- $60,000 - $65,000 a year
- 18 years or older
- Computer literacy
- Basic math
VP, Commercial Relationship Manager
Maps Credit Union —Oregon City, OR
- $115,000 - $128,000 a year
- Weekends as needed
- Word processing
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
Quick Apply
Maintenance Engineer Supervisor
Sester Farms —Gresham, OR
- $70,000 - $90,000 a year
- Weekends as needed
- Spanish
- 7 years
- Construction site
- Health savings account
- Health insurance
Quick Apply
3d
Supply Chain Manager H/F
Radiall —Tualatin, OR
- Oracle
- 5 years
- Mentoring
Quick Apply
Production Supervisor - Corporate
Rogers Machinery Company Inc —Portland, OR
- $30 - $38 an hour
- Full-time
- Customer service
- 5 years
- Engineering
- Profit sharing
- Disability insurance
Foreman - Operations Project Manager
Automotive Fleet Solutions —North Portland, OR
- $90,000 - $96,000 a year
- Full-time
- Team management
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
3d
Driver Manager
Market Express LLC —Portland, OR
- Weekends as needed
- Dry van
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
9d
Project Manager I
Mosaic Ecology —Cornelius, OR
- $69,000 - $81,000 a year
- 8 hour shift
- Heavy lifting
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
13d
Sr. Commodity/Category Manager - Mechanical
nLIGHT —Camas, WA
- $95,000 - $123,000 a year
- Full-time
- ERP systems
- 8 years
- Analysis skills
- Paid jury duty
- Health savings account

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customer experience manager jobs near sherwood, or

Customer Experience Manager - Mid Market

NAVEX -
Lake Oswego, OR

Apply Now

Job Details

Full-time
$90,000 a year
2 days ago

Qualifications

Customer retention strategy
Cross-functional communication

Full Job Description

At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact.

Our high-performance culture is driven by our values. We move with speed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.

NAVEX is seeking a Mid-Market Customer Experience Manager (CXM) to deliver highly personalized and strategic experience for our most important Mid-market customers. This role is responsible for managing a focused portfolio of accounts and ensuring customers achieve measurable value from NAVEX solutions.

As a Mid-Market CXM, you will serve as a trusted advisor to executive stakeholders and plays a key role in strengthening customer relationships, driving product adoption, and ensuring long-term partnership success. This role partners closely with cross-functional teams to execute NAVEX’s Customer Lifecycle Value & Impact Framework and deliver a consistent, value-driven customer experience.

You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what’s next!

What you’ll get:

Meaningful Purpose. Your work helps organizations operate with integrity and protect their people—at a scale few companies can match.
High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

What you’ll do:

Own the experience for a portfolio of mid-market customers, ensuring consistent engagement and measurable value realization
Build trusted advisor relationships with executive and senior stakeholders across customer organizations
Guide mid-market customers through the full lifecycle including onboarding, adoption, optimization, renewal, and expansion readiness
Serve as the central point of coordination across sales, product, services, support and leadership teams
Lead internal account strategy discussions to ensure alignment of engagement plans, risk mitigation, and growth opportunities
Capture and communicate voice-of-the-customer insights to influence product roadmap discussions and operational improvements
Monitor customer health indicators including adoption, engagement, satisfaction, and business outcome achievement
Identify opportunities to strengthen customer advocacy through references, case studies, advisory boards, and industry speaking opportunities
Drive proactive engagement using customer insights, telemetry, and lifecycle analytics to anticipate customer needs and address risks early

What you’ll bring:

5+ years in Customer Success, Customer Experience, Account Management, or SaaS post-sales leadership
Proven ability to improve retention, expansion, and global CX performance
Expertise in data-driven CX, customer health, and lifecycle analytics
Strong executive communication and cross-functional influence skills
Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
Fuel performance and outcomes. Leverage your job competencies and champion NAVEX’s core values

Our side of the deal:

We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way.
The starting pay for this role is $90,000 per annum with a 5% MBO. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.

Apply Now

Refine Your Search

customer experience manager jobs in sherwood, or

Customer Experience Manager - Mid Market

Senior Manager, Customer Support

Manager, Customer Education

Assistant Campus Manager

Lead Software Architect

Landscaping Site Supervisor-HIRING INCENTIVE!

Body Shop Manager

Certified Lead - Hawaiian Bros (0101)

Community Manager

Sales - Account Manager

Assistant Community Manager

Hawaiian Bros Assistant General Manager (0105)

VP, Commercial Relationship Manager

Maintenance Engineer Supervisor

Supply Chain Manager H/F

Production Supervisor - Corporate

Foreman - Operations Project Manager

Driver Manager

Project Manager I

Sr. Commodity/Category Manager - Mechanical

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