Top 719 Front desk receptionist Jobs in Sierra Madre Ca

Patient Experience and Customer Service Training Specialist
HRC Fertility Management —Pasadena, CA
- $65,000 - $75,000 a year
- Full-time
- Public speaking
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Phone Receptionist
HRC Fertility Management, LLC —Pasadena, CA
- $20 - $23 an hour
- Full-time
- Writing skills
- HIPAA
- Bachelor's degree
Quick Apply
7d
Medical Front Office Receptionist
SYNERGY HEMATOLOGY ONCOLOGY MEDICAL ASSOCIATES, INC. —West Hollywood, CA
- $22 - $24 an hour
- Full-time
- Anatomy knowledge
- Blood sampling
- Vital signs
- Free parking
- Paid training
Quick Apply
Receptionist/Administrative Assistant
Gardner, Bench & Johnson CPAs, Inc. —Glendora, CA
- $21 - $25 an hour
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Dental Receptionist
Washington Dental Group —Whittier, CA
- $24 an hour
- Full-time
- Bilingual
- Dental office
- Microsoft Excel
- 401(k)
Quick Apply
Administrative Assistant/Receptionist
Gregory, Fillas, Buschauer & Kroischke, LLP —Pasadena, CA
- $24 - $28 an hour
- Full-time
- Writing skills
- Office
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
Receptionist/Office Support
D'Veal Family and Youth Services —Pasadena, CA
- $22 - $25 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
6d
Front Office Medical Receptionist (Cardiology Float) | $21–$22/hr | Full-Time
PHS Med Jobs —Arcadia, CA
- $21 - $22 an hour
- Full-time
- Background check
- Administrative experience
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Receptionist
Din Tai Fung North America —Arcadia, CA
- $21.07 - $24.75 an hour
- Full-time
- Hybrid work
- Background check
- 18 years or older
- Spanish
- Health savings account
- Health insurance
5d
Front Desk Receptionist/ Client Care Team Member
Village Fitness and Physical Therapy, INC. —San Marino, CA
- $20 - $24 an hour
- Part-time
- Background check
- Microsoft Excel
- Customer service
- 401(k)
- Paid time off
Quick Apply
14d
Dental Front Desk Receptionist
Confidential —Los Angeles, CA
- $18 - $25 an hour
- 8 hour shift
- Spanish
- Dental office
- English
- Paid holidays
- Health insurance
Quick Apply
6d
Part Time Office Assistant
BnB Enterprise —Montebello, CA
- From $17.81 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Office
- Flexible schedule
Quick Apply
8d
Receptionist
Lee Law Offices, APLC —Los Angeles, CA
- $22 - $27 an hour
- Full-time
- Organizational skills
- In-person
- 1 year
- Health insurance
- Paid time off
Quick Apply
1d
Medical Office Receptionist- $500 Sign-On Bonus
LifeStance Health —Beverly Hills, CA
- From $22.75 an hour
- Full-time
- HIPAA
- In-person
- 1 year
- Paid parental leave
- AD&D insurance
Quick Apply
12d
Dental Receptionist
El Monte Dental Office —El Monte, CA
- From $17 an hour
- Part-time
- Spanish
- Dental office
- Customer service
- Paid time off
Quick Apply
Receptionist / Customer Service Representative
Drybar Shops —Pasadena, CA
- From $17.50 an hour
- Part-time
- High school diploma or GED
- Front desk
- Communication skills
- Health insurance
- Dental insurance
Receptionist - State Farm Agent Team Member
Derek Tsu - State Farm Agent —San Marino, CA
- $60,000 - $90,000 a year
- Full-time
- Computer literacy
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Concierge ~ Senior Living Community ~ Pasadena
MorningStar Senior Management LLC —Pasadena, CA
- $22 an hour
- Part-time
- High school diploma or GED
- Typing
- Entry level
- Health savings account
- Dental insurance
Quick Apply
12d
Office Assistant for Head Start/Early Head Start/State Preschool
Foundation for Early Childhood Education —Pasadena, CA
- $22.34 - $24.06 an hour
- Full-time
- Spanish
- English
- Office
- Paid holidays
- Health insurance
8d
Receptionist / Administrative Assistant
Santa Teresita —Duarte, CA
- Online Application
- Bilingual
- Microsoft Excel
- Microsoft Access
- Health insurance
- Dental insurance

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Patient Experience and Customer Service Training Specialist

HRC Fertility Management -
Pasadena, CA

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Teamwork
Zoom
Employee relationship building
Calendar management
Communications
LMS
Stakeholder relationship building

Full Job Description

About the Position:

The Patient Experience and Corporate Training Specialist plays a critical role in improving the overall patient journey and for improving patient experience through staff training programs. By designing, delivering, and coordinating programs to capture patient experience data and feedback, and building/implementing enterprise-wide training programs that elevate service excellence across the organization, this role is a critical role for optimum patient quality assurance and improvement. This role partners closely with clinical teams, administrative/corporate departments, and organizational leadership to ensure patient experience programs are running at optimum levels and staff are equipped with the skills, knowledge, and tools needed to consistently deliver compassionate, world-class and patient-centered care.

Responsibilities and Requirements:

Key Responsibilities

Training Development & Delivery

Design and deliver and manage patient experience training programs, including staff onboarding, refresher sessions, and specialized workshops across all practice locations.
Create training materials such as presentations, guides, job aids, e-learning modules, and simulations that can be used as self-guided tools for staff as well as management guides for staff and for in-person internal workshops
Facilitate training related to communication skills, empathy, service recovery, cultural competency, de‑escalation, and organizational service standards.
Maintain and update curriculum to reflect best practices and current patient experience priorities.

Program Coordination

Develop and manage the training calendar, scheduling, registration, attendance tracking, and logistics for in‑person and virtual sessions.
Evaluate and then coordinate with department leaders to implement training needs and customize sessions for various roles (clinical, front desk, support services, etc.).
Collaborate with Human Resources and Department Leads to track completion rates and ensure compliance with mandatory patient experience and customer service training requirements.

Quality Improvement & Patient Experience Support

Monitor patient satisfaction and experience data (e.g., HCAHPS, CG‑CAHPS, internal surveys) to identify training opportunities.
Support service recovery processes by training staff on best‑practice communication and problem‑solving skills.
Partner with practice managers and department leaders to develop and implement improvement initiatives across the organization.
Document and report training effectiveness using evaluations, surveys, and metrics.
Ensure evaluations are incorporated into every training and used to support appropriate changes to curriculum

Collaboration & Stakeholder Engagement

Work closely with leaders across clinical, operational, and administrative teams to support patient experience goals.
Participate in committees, workgroups, and improvement teams related to patient satisfaction and service culture.
Assist with organization‑wide campaigns and communication rollouts that support patient engagement and service excellence.

Qualifications

Education & Experience

Bachelor’s degree in Healthcare Administration, Education, Organizational Development, Communications, or related field (required).
2–4 years of experience in training, patient experience, customer service, or healthcare operations (preferred).
Experience facilitating training sessions for diverse groups of learners (highly preferred).

Skills & Competencies

Strong facilitation, presentation, and public speaking skills.
Ability to design training materials that are clear, engaging, and accessible.
Excellent communication, relationship-building, and interpersonal skills.
Knowledge of patient satisfaction metrics (HCAHPS, CG‑CAHPS) and healthcare service excellence standards.
High emotional intelligence and ability to model empathetic, patient‑centered behaviors.
Proficiency in Microsoft Office, LMS platforms, and virtual training tools (Teams/Zoom).

Work Environment

Standard office and healthcare facility settings.
Requires regular travel across multiple sites.
Early morning or late-afternoon classes based on operational needs.

Why This Role Matters

The Patient Experience Training Coordinator directly contributes to creating a service culture that improves patient outcomes, builds trust, and strengthens the overall reputation of the organization. This role empowers employees with the tools to provide exceptional care every day.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front desk receptionist jobs in sierra madre ca

Patient Experience and Customer Service Training Specialist

Phone Receptionist

Medical Front Office Receptionist

Receptionist/Administrative Assistant

Dental Receptionist

Administrative Assistant/Receptionist

Receptionist/Office Support

Front Office Medical Receptionist (Cardiology Float) | $21–$22/hr | Full-Time

Receptionist

Front Desk Receptionist/ Client Care Team Member

Dental Front Desk Receptionist

Part Time Office Assistant

Receptionist

Medical Office Receptionist- $500 Sign-On Bonus

Dental Receptionist

Receptionist / Customer Service Representative

Receptionist - State Farm Agent Team Member

Concierge ~ Senior Living Community ~ Pasadena

Office Assistant for Head Start/Early Head Start/State Preschool

Receptionist / Administrative Assistant

I want to receive the latest job alert for front desk receptionist in sierra madre ca

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