Top 457 Support specialist Jobs in Syracuse Ny

Administrative and Customer Support Specialist
HealtheConnections —Syracuse, NY
- $48,000 - $62,500 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Senior level
- Health insurance
- 401(k) matching
Quick Apply
Parent Services Specialist
Child Care Solutions, Inc. —Syracuse, NY
- $20.25 - $23.08 an hour
- Weekends as needed
- Childcare
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Regulatory Affairs- Compliance Specialist
Hanford Pharmaceuticals —Syracuse, NY
- $60,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Administrative Specialist – Compliance – Syracuse
RXO —East Syracuse, NY
- $22 - $24 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Provider Services Specialist
Child Care Solutions, Inc. —Syracuse, NY
- From $20.25 an hour
- Weekends as needed
- Mid-level
- Bachelor's degree
- Children
- Health insurance
- Dental insurance
Quick Apply
Senior Digital & Media Marketing Specialist
Galaxy Media —Syracuse, NY
- $40,000 - $70,000 a year
- Full-time
- Sales
- US work authorization
- In-person
- Health insurance
- Dental insurance
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Preschool Behavioral Specialist Assistant
Little Lukes Preschool and Childcare Center —Camillus, NY
- $19 - $22 an hour
- Part-time
- Experience working with individuals with disabilities
- Ability to lift 50 pounds
- Driver's License
- 401(k) matching
- Employee discount
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6d
Enterprise Design Specialist
Onondaga County Information Technology —Syracuse, NY
- $86,702.84 - $95,841.77 a year
- Full-time
- Hybrid work
- Computer Science
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
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1d
Business Development Specialist
FedEx —Syracuse, NY
- $4,331.25 - $10,600.00 a month
- Full-time
- Mid-level
- Office
- Business development
6d
Leasing + Marketing Specialist
The United Group of Companies, Inc. —Syracuse, NY
- $25 - $28 an hour
- Urgently hiring
- Mid-level
- Residential
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Quality Assurance Specialist / 62449
Sapphire Recruitment —Syracuse, NY
- $25 - $30 an hour
- Weekends as needed
- Pass drug screening
- Mid-level
- In-person
Quick Apply
Certified Bird Feeding Specialist
Wild Birds Unlimited of Fayetteville —Fayetteville, NY
- $20 - $24 an hour
- Part-time
- Sales
- Inventory management
- Customer service
- Profit sharing
- Health insurance
Quick Apply
9d
Social Care Network Specialist
Syracuse Northeast Community Center —Syracuse, NY
- $50,500 a year
- Full-time
- Mid-level
- Microsoft Office
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
2d
Licensed Professional Counselor
Headway —New York State
- $121.00 - $121.80 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Billing Support Specialist
Rapid Response Monitoring —Syracuse, NY
- $23 - $30 an hour
- Full-time
- Background check
- Pass drug screening
- Residential
- Wellness program
- Health insurance
Quick Apply
2d
Senior Depot Specialist
Saab —East Syracuse, NY
- $34.62 - $43.27 an hour
- Full-time
- Military
- Bachelor of Science
- Pass drug screening
- Paid holidays
- Disability insurance
Financial Services Professional
Bankers Life —Syracuse, NY
- $45,000 - $65,000 a year
- Full-time
- Hybrid work
- Driver's License
- Organizational skills
- Entry level
- Paid training
- Professional development assistance
Quick Apply
Propane Specialist
Superior Plus Propane —Skaneateles, NY
- $26 - $30 an hour
- Weekends as needed
- CDL B
- Hazmat Endorsement
- Customer service
- Employee assistance program
- Flexible schedule
Quick Apply
Product Support Specialist - Aggregate Equipment
TRACEY ROAD EQUIPMENT —Syracuse, NY
- $50,000 - $65,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Claims Support Specialist
Robert Half —Syracuse, NY
- $19 - $20 an hour
- Contract
- HIPAA
- Research
- High school diploma or GED
- Disability insurance
- Dental insurance
Quick Apply
12d

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Administrative and Customer Support Specialist

HealtheConnections -
Syracuse, NY

Quick Apply

Job Details

$48,000 - $62,500 a year

Benefits

Health insurance
401(k) matching

Qualifications

Technical Proficiency

Full Job Description

Who: HealtheConnections, a respected national leader in providing health information exchange (HIE) services for 26 counties of NYS.

What: Hiring an experienced, customer-focused professional to provide advanced support and operational leadership through troubleshooting, workflow oversight, training support, special project execution, and more across HealtheConnections' technology services.

About the Job: In this role, you will use your experience and critical thinking skills to work closely with customers to understand their needs, provide guidance on our systems and services, manage important processes, and serve as a trusted resource.

This team supports one of the largest and most multi-faceted health information exchanges in the country and serves as a key resource for both customers and internal teams. Administrative and Customer Support Specialists have varied responsibilities. You will work closely with customers and team members to ensure a high-quality customer experience while supporting onboarding, compliance, customer service operations, and continuous improvement initiatives.

Primary Responsibilities:

Serve as a primary point of contact for customer inquiries, service requests, and support issues, delivering an exceptional customer experience through phone, email, and tickets
Be a subject matter expert for Customer Services processes and how HealtheConnections' services work.
Troubleshoot and resolve complex customer issues while ensuring timely follow-up and resolution.
Support the categorization, triage, escalation, and management of customer support tickets using our CRM and other business systems
Maintain accurate customer records, user accounts, and system documentation.
Support customer onboarding, credentialing, compliance, and customer experience initiatives.

Experience Needed:

Please send us a cover letter with your application.

5+ years of customer service, customer support, client services, or related experience.
Experience with CRM, ticketing, or customer support platforms.
Excellent written and verbal communication skills.
Strong analytical and problem-solving abilities.
Strong technical aptitude and ability to quickly learn new applications and systems.
Ability to work under pressure, meet deadlines, and ensure accuracy.
Proven ability to follow established procedures.
Experience working independently and collaboratively within a team environment.
Experience in healthcare, health information exchange, health IT, medical administration, or a technical support environment is a strong plus.
Associate's or higher degree in Business, Communications, Healthcare Administration, Information Technology, or equivalent experience strongly preferred

Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

You're a great fit for us if you're good at…

Methodical, detail-oriented tasks
Being flexible and adaptable to shifting priorities
Following procedures carefully
Helping someone get to the root of a problem

We're a great fit for you if you're looking for…

A high-performance, high-energy, collaborative environment. One of the best things about working here is our team. They're smart, supportive, passionate, and among the best in the business.

A dynamic industry. Health information exchange has exciting opportunities on the horizon as the healthcare industry evolves, both within NYS and on the national stage.

Strong benefits. We cover the cost of medical insurance for employees along with a full suite of benefits, including 401k matching, generous vacation/holiday time, unlimited sick time, flexibility in work hours and hybrid/remote work, and more.

Work that makes a difference in your community. We're proud to make an impact on the daily lives of health professionals and support improved health outcomes for individuals right here in New York State.

We like to say that we're "casually competent" – we're not pretentious, but we know our stuff. Our people are talented, our culture is vibrant, and our work is at the top of its class. Even better, our customers genuinely like working with us, and we've seen firsthand how what we do has made a positive impact on our community.

$48,000-$62,500 is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, and seniority.

Quick Apply

Refine Your Search

support specialist jobs in syracuse ny

Administrative and Customer Support Specialist

Parent Services Specialist

Regulatory Affairs- Compliance Specialist

Administrative Specialist – Compliance – Syracuse

Provider Services Specialist

Senior Digital & Media Marketing Specialist

Preschool Behavioral Specialist Assistant

Enterprise Design Specialist

Business Development Specialist

Leasing + Marketing Specialist

Quality Assurance Specialist / 62449

Certified Bird Feeding Specialist

Social Care Network Specialist

Licensed Professional Counselor

Billing Support Specialist

Senior Depot Specialist

Financial Services Professional

Propane Specialist

Product Support Specialist - Aggregate Equipment

Claims Support Specialist

I want to receive the latest job alert for support specialist in syracuse ny

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