Top 9854 Service desk coordinator Jobs in United States

Service Desk Coordinator
Central Glass —West Bridgewater, MA
- $24 - $28 an hour
- Full-time
- Mid-level
- Residential
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
HVAC Service Coordinator
Homeworks Energy —Remote
- $20 - $27 an hour
- Overtime
- Remote
- Mid-level
- 3 years
- Communication skills
- Paid training
- Paid holidays
Quick Apply
Payroll Coordinator
Jacent —Remote
- Remote
- Mid-level
- Office
- Administrative experience
Pre-Certification Coordinator I (Remote) - Department of Medicine
Washington University in St. Louis —Remote
- $21.33 - $31.98 an hour
- Online Application
- Remote
- Medical office experience
- Pass drug screening
- High school diploma or GED
- Commuter assistance
- Employee assistance program
12d
EVV & Assessment Services - Account Coordinator, EVV
Wellcove —Remote
- Full-time
- Remote
- Background check
- Pass drug screening
- English
Quick Apply
Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL
American Society of Anesthesiologists —Schaumburg, IL
- $29 - $35 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
11d
Compliance Coordinator (Remote)
MRIoA —Remote
- Full-time
- Remote
- Microsoft Word
- Background check
- Customer service
- Paid holidays
- Health insurance
Quick Apply
4d
Front Desk Service Operations Coordinator
Allstar Heating and Air Conditioning —Buellton, CA
- $25 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Leave of Absence Coordinator
Sedgwick —Chicago, IL
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Mid-level
- Health savings account
- Disability insurance
Project Accounting Coordinator
TEECOM —Remote
- $65,000 - $80,000 a year
- Full-time
- Writing skills
- ERP systems
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
Front Desk Receptionist
Healthy Smiles Dental Care —Chelsea, MI
- From $18 an hour
- Full-time
- Dental office
- OSHA
- HIPAA
- Free parking
- Health insurance
Quick Apply
IT, AV & Home Integration Coordinator
Confidential —Santa Barbara, CA
- $42 - $47 an hour
- Full-time
- Background check
- Clean driving record
- Research
- Health insurance
- 401(k)
Quick Apply
4d
Dentist at Roots Dental
Roots Dental —Bellingham, WA
- $1 - $1,000,000 a year
- Full-time
- Private practice
- Dental office
- BLS Certification
- Dental insurance
- Employee discount
Quick Apply
Consumer Testing Coordinator
Confidential —Schaumburg, IL
- $16 - $18 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Project Coordinator
Executive —Flemington, NJ
- From $70,000 a year
- Weekends as needed
- Microsoft Excel
- OSHA
- English
- Paid holidays
- Health insurance
Quick Apply
Real Estate Agent
Padgett & Company Real Estate —Jasper, GA
- $80,000 - $150,000 a year
- Full-time
- Hybrid work
- Mid-level
- Real Estate License
- Flexible schedule
Quick Apply
3d
Orientation Coordinator
Wallis Companies —Pacific, MO
- Classroom
- English
- Mid-level
3d
MRI Clinic Coordinator
Guam Radiology Consultants —Tamuning, GU
- Full-time
- Customer service
- BLS Certification
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Health Unit Coordinator (Nurse Station)
Guam Radiology Consultants —Tamuning, GU
- Full-time
- BLS Certification
- Clinic experience
- Windows
- Health insurance
- Dental insurance
Quick Apply
Patient Service/Front Desk Coordinator
MyEyeDr. —Hudson, NY
- $16 - $21 an hour
- Weekends as needed
- Administrative experience
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
12d

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Service Desk Coordinator

Central Glass -
West Bridgewater, MA

Quick Apply

Job Details

Full-time
$24 - $28 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Equipment service recordkeeping
Customer records maintenance
Email customer support
Construction material procurement
Phone communication
Operations coordination
Service scheduling
Interpreting technical drawings
Team scheduling
Mid-level
Incident Escalation
Maintenance activity documentation
Task prioritization
Help desk systems
Organizational skills
Dispatch record maintenance
Order tracking
Productivity software
Ordering supplies
Escalation handling
Standard operating procedures (SOPs)
Communication skills
Office phone management
Quality data entry
Progress tracking (project management tasks)
Part sourcing
Customer data entry

Full Job Description

Position Summary:

The Service Desk Coordinator serves as the central point of coordination for Central Glass’s Service Department, acting as the primary liaison between customers, the Field Operations Coordinator and other internal teams. This role is responsible for managing incoming service requests (both commercial and residential), scheduling and dispatching technicians, maintaining accurate job documentation, and ensuring timely, professional communication throughout the service lifecycle.

The Service Desk Coordinator plays a critical role in keeping service operations running efficiently by prioritizing requests, tracking job status, supporting billing readiness, and ensuring service work is properly documented from intake through close-out. Success in this role requires strong organizational skills, attention to detail, clear communication, and the ability to manage multiple priorities in a fast-moving environment.

This position supports Central Glass’s commitment to responsive service, operational accuracy, and a positive customer experience while helping field teams stay productive and informed.

Why Central Glass?

Join Central Glass, the area’s oldest family-owned business with over 75 years of excellence. Be part of a tight-knit team where your valued work will create stunning glass projects. Here, you'll find:

Impactful Work: Lead innovative glass installations, from shower enclosures to storefronts.
Career Growth: Expand your skills with industry-leading tools and training.
Supportive Culture: Collaborate with passionate professionals dedicated to quality.
Great Benefits: Health, dental, 401(k), and generous paid time off.

Apply today to join a legacy of craftsmanship and community!

About Us:

Central Glass is a trusted leader in commercial architectural glass and glazing systems. We specialize in curtain wall, storefront, curtain wall, aluminum windows, glass entrances, and other exterior façade solutions for mid- to large-scale commercial projects. With a commitment to precision, performance, and safety, we deliver high-quality glazing solutions across a wide range of commercial construction markets.

Key Responsibilities:

Serve as the primary point of contact for incoming service requests via phone, email, and internal systems.
Schedule, dispatch, and coordinate service technicians based on priority, location, and scope of work.
Create, update, and maintain accurate service tickets, job notes, and documentation.
Communicate clearly with customers regarding scheduling, job status, and next steps.
Coordinate sourcing of required materials for service work, including ordering parts or submitting fabrication work tickets to ensure jobs are properly prepared and completed without delay.
Coordinate with field technicians to confirm arrival times, job completion, and follow-up needs.
Track service progress and ensure jobs move efficiently from intake through close-out.
Escalate urgent service issues, customer concerns, or scheduling conflicts to leadership as needed.
Verify service details and documentation to support accurate invoicing and job close-out.
Maintain organized service records, photos, and attachments within company systems.
Support service department workflow improvements and adherence to established SOPs.

Qualifications:

Prior experience in a service coordination, dispatch, customer service, or operations support role.
Working knowledge of the glazing industry, including glass types, basic fabrication processes, hardware, and common service applications (preferred).
Ability to read and understand work orders, service tickets, and basic drawings or measurements.
Strong organizational skills with the ability to manage multiple service requests simultaneously.
Excellent verbal and written communication skills with customers, technicians, and internal teams.
Proficiency with office and job management software; ability to learn company systems quickly.
High attention to detail and accuracy in documentation and data entry.
Strong problem-solving skills and the ability to prioritize in a fast-paced environment.
Professional demeanor and customer-focused mindset.
Ability to work independently while collaborating effectively with field and office teams.

What We Offer:

Competitive salary based on experience.
Health, dental, and vision insurance.
401(k) with discretionary company match.
Paid time off and holidays.
Opportunities for professional growth in a supportive, team-oriented environment.

Job Type: Full-time.

Work Location: In Person.

About Central Glass:

Quick Apply

Refine Your Search

service desk coordinator jobs in united states

Service Desk Coordinator

HVAC Service Coordinator

Payroll Coordinator

Pre-Certification Coordinator I (Remote) - Department of Medicine

EVV & Assessment Services - Account Coordinator, EVV

Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL

Compliance Coordinator (Remote)

Front Desk Service Operations Coordinator

Leave of Absence Coordinator

Project Accounting Coordinator

Front Desk Receptionist

IT, AV & Home Integration Coordinator

Dentist at Roots Dental

Consumer Testing Coordinator

Project Coordinator

Real Estate Agent

Orientation Coordinator

MRI Clinic Coordinator

Health Unit Coordinator (Nurse Station)

Patient Service/Front Desk Coordinator

I want to receive the latest job alert for service desk coordinator in united states

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