Top 2061 Service coordinator Jobs in San Ramon Ca

Intake & Outreach Manager (Registered Nurse)
Asian Health Services —San Leandro, CA
- $135,000 - $145,600 a year
- Full-time
- RN License
- BLS Certification
- Mid-level
- Commuter assistance
- Paid holidays
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Direct Support Professional - Community Adult Program
Easterseals Northern California i s an equal opportunity employer. —Dublin, CA
- $21 - $22 an hour
- Part-time
- Bilingual
- CPR Certification
- Clean driving record
Development & Communications Coordinator
Discovery Counseling Center of the San Ramon Valley, Inc. —Danville, CA
- $29 - $34 an hour
- Part-time
- Hybrid work
- Background check
- Microsoft Excel
- Marketing
- 401(k)
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14d
Nursing Quality Assurance Coordinator
KabaFusion —Pleasanton, CA
- $62 - $67 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid holidays
- Disability insurance
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Service Coordinator/ Administrative Assistant
Ontario Refrigeration Service, Inc. —Fremont, CA
- From $30 an hour
- Email
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Health insurance
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Customer Relations Coordinator
Sutter Health —Castro Valley, CA
- $29.83 - $37.75 an hour
- 8 hour shift
- Hospital
- Writing skills
- High school diploma or GED
Help Me Grow Care Coordinator
Contra Costa Crisis Center —Walnut Creek, CA
- $31 - $34 an hour
- Full-time
- Spanish
- Experience working with individuals with disabilities
- Computer literacy
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6d
Facility Coordinator
Stanford Health Care —Pleasanton, CA
- $33.63 - $42.87 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
Listing Coordinator
Renée White Team —Walnut Creek, CA
- $72,800 - $83,200 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Driver's License
- Paid holidays
- Paid time off
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Patient Care Coordinator
AHP AGENCY —Dublin, CA
- $3,000 - $5,000 a month
- Part-time
- HIPAA
- Mid-level
- Ability to lift 50 pounds
- Flexible schedule
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Organ Donation Coordinator - Night Shift
Donor Network West —San Ramon, CA
- $25.24 - $34.71 an hour
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
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Business Office Administrative Coordinator (Bookkeeping & Records Focus)
Alamo Health Management —San Ramon, CA
- $23 - $28 an hour
- Full-time
- Background check
- Microsoft Excel
- Current TB test
- Health insurance
- Dental insurance
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5d
Academic Coordinator Full Time
Evolve Treatment Centers —Walnut Creek, CA
- $26 - $28 an hour
- Full-time
- Background check
- School experience
- High school
- Health insurance
- Dental insurance
Quick Apply
Academic Coordinator Part Time
Evolve Treatment Centers —Danville, CA
- $26 - $28 an hour
- Part-time
- Background check
- Customer service
- Driver's License
Quick Apply
Human Resources Coordinator
Common Interest Management Services —San Ramon, CA
- $26 - $29 an hour
- Full-time
- Spanish
- Clean driving record
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
Office Administrator
Grace Presbyterian Church, Walnut Creek —Walnut Creek, CA
- $32 - $38 an hour
- Part-time
- Background check
- Inventory management
- Mid-level
- Health insurance
- 401(k)
Quick Apply
4d
Logistics Driver I
Donor Network West —San Ramon, CA
- $21.98 - $25.00 an hour
- Full-time
- Inventory management
- Customer service
- Office
- Work from home
Quick Apply
Program Support Coordinator
Specialized Education Services —Oakland, CA
- $45,000 - $62,000 a year
- Full-time
- School experience
- Classroom
- Mid-level
Quick Apply
7d
Sales and Marketing Coordinator
Momentum Senior Living LLC —Dublin, CA
- $25 - $30 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
Quick Apply
4d
Assistant Program Manager
RES Success —Pittsburg, CA
- $31 - $34 an hour
- Full-time
- Background check
- 18 years or older
- Management
- Paid training
- Paid holidays
Quick Apply
11d

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Intake & Outreach Manager (Registered Nurse)

Asian Health Services -
San Leandro, CA

Quick Apply

Job Details

Full-time
$135,000 - $145,600 a year

Benefits

Commuter assistance
Paid holidays
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
Flexible spending account
Vision insurance
403(b)

Qualifications

Healthcare staff management
RN License
Care documentation
Driver's License
Supervising experience
Cultural competency
Records management
Clinical information systems
Customer relationship management
Working with individuals from diverse cultural backgrounds
Managing patient records
Care coordination

Full Job Description

Imagine a center where our seniors can receive transformative health care that will allow them to age at home and in their communities.

At Asian Health Services, we recognize that so many of our elderly patients continue to struggle to get the care they need because of challenges that go beyond the walls of the clinic.

To address these gaps, we’ve found a solution and model of care that integrates the quality care our elders receive at our health center with the most comprehensive support system, like transportation, culturally-inclusive meals, and social activities, our elders deserve.

We are building a Program of All-Inclusive Care for the Elderly (PACE) to bring life-changing, culturally competent care to low-income seniors—supporting them as they age safely and with dignity, right in their communities. Based on the PACE model, SpringLight Health will offer coordinated medical care, transportation, meals, social activities, medication management, and caregiver support—all tailored to each individual’s needs.

Learn more by visiting our website here.

Job Summary:

The Intake / Outreach Manager, RN is responsible for overseeing the clinical intake and enrollment coordination function for prospective PACE participants—from referral through enrollment—ensuring timely, accurate, and compliant completion of required screenings, assessments, documentation, and interdisciplinary decision-making. This role leads and supports Intake Coordinator(s) and serves as a senior clinical point of contact for referral sources, prospective participants, and caregivers during intake. The manager partners closely with the Interdisciplinary Team (IDT), eligibility/enrollment staff, and contracted/community providers to support a smooth transition into PACE services and to continuously improve intake workflows and performance.

Essential Job Functions

People management & team leadership

Supervise, coach, and develop Intake Coordinator(s) and related intake support staff (as applicable); set clear expectations, provide feedback, and support professional growth.
Coordinate intake team staffing, coverage, and workload balancing to ensure timely response to referrals and completion of enrollment milestones.
Establish and maintain standard work, training, and job aids for intake workflows; onboard new team members as the program scales.
Partner with PACE leadership to define intake staffing model and hiring needs over time.

Referral management & pre-enrollment clinical coordination

Receive, triage, and track referrals in collaboration with intake/enrollment staff; ensure referral completeness and prioritize based on acuity and program capacity.
Conduct or coordinate initial clinical screening (phone/in-person) to confirm appropriateness for PACE and identify immediate risks or care needs.
Obtain and review relevant clinical records (hospital/SNF notes, medication lists, problem lists, recent labs/imaging as applicable) to support eligibility determination and IDT review.
Coordinate scheduling and completion of required pre-enrollment assessments (e.g., nursing assessment, social work, PT/OT, nutrition, behavioral health as applicable) and ensure timely follow-up on outstanding items.
Conduct home visits as needed to assess initial level of care needs, functional status, and home safety/barriers.
Complete level of care (LOC) assessments.

Eligibility support & enrollment readiness

Partner with eligibility/enrollment staff to support Medi-Cal/Medicare eligibility workflows and provide clinical clarification when needed.
Prepare clinical summaries for IDT intake review and enrollment decisions, including risk flags, functional status, and care needs.
Ensure required consents, releases of information (ROI), and participant/caregiver education are completed and documented.
Support participant and caregiver understanding of the PACE model of care and what enrollment entails (services, center-based care, 24/7 coverage, PCP assignment, pharmacy, transportation, etc.).

Documentation, compliance, and audit readiness

Maintain accurate, timely, and complete intake documentation in the EHR/CRM per internal policy and CMS/DHCS requirements.
Track intake timelines and required elements to ensure compliance with program standards, including IDT involvement and documentation of enrollment decisions.
Support readiness for audits/site visits by maintaining well-organized intake files and evidence of required processes.
Maintain current knowledge of and adhere to Medicare/PACE prohibited marketing practices and applicable outreach/marketing guidance.

Operations, performance, and continuous improvement

Own intake pipeline visibility and performance reporting (e.g., referral volume, cycle time to screening, cycle time to IDT decision, conversion rate); identify trends and lead improvement actions.
Facilitate regular intake huddles with the intake team and cross-functional partners (eligibility/enrollment, social work, therapies, clinic) to resolve bottlenecks and ensure smooth handoffs.
Identify and escalate operational risks (capacity constraints, high-risk referrals, documentation gaps) to clinical/operations leadership.

Care transition into PACE

Coordinate handoff from intake to ongoing care teams upon enrollment, including communication of clinical risks, pending needs, and initial care plan priorities.
Ensure initial appointment scheduling (PCP visit, nursing follow-up, therapies) is aligned with participant needs and center capacity.
Coordinate initial medication reconciliation and pharmacy setup in partnership with clinic nursing/pharmacy partners.

Relationship management & community outreach support

Build and maintain relationships with key referral sources (health systems, SNFs, community providers, social services, CBOs) to facilitate high-quality referrals and clear expectations.
Provide clinical education to referral partners about PACE appropriateness criteria and the intake/enrollment workflow.
Closely track referral data and partner with PACE leadership to identify trends, bottlenecks, and improvement opportunities.

Minimum Qualifications

Active California RN license in good standing.
2+ years of clinical nursing experience (geriatrics, primary care, home health, SNF, hospital case management, or similar).
1+ year of experience leading, training, or supervising staff (formal or informal).
Strong assessment, triage, and care coordination skills.
Experience communicating with older adults and caregivers across diverse backgrounds; commitment to person-centered, culturally responsive care.
Proficiency with documentation systems (EHR/CRM) and strong organizational skills.
Current BLS certification (or ability to obtain within an established timeframe).
Valid driver’s license and ability to travel for home visits (as required).
Languages: Ability to speak and/or write in Cantonese and/or Mandarin.

Core competencies

Excellent communication (verbal/written) and follow-through
Ability to manage multiple intakes simultaneously with strong prioritization
Comfort navigating ambiguity in a startup environment and improving processes
Strong attention to detail and compliance mindset
Collaborative, service-oriented approach with IDT partner

Preferred Qualifications

Experience with PACE, managed care, complex care management, or transitions of care.
Experience working in interdisciplinary teams.
Bilingual capacity relevant to AHS participant population
Collaborative, service-oriented approach with IDT partners

Benefits That Support You
We're committed to supporting our team's well-being. Our comprehensive benefits package includes:

Health & Wellness

100% employer-paid Medical, Dental & Vision coverage
Acupuncture & Chiropractic coverage

Time Off

12 vacation days
12 sick days
12 paid holidays + 3 floating holidays (additional flexible days you can use anytime)

Financial & Retirement

403(b) with 3% employer contribution + up to 2% match
Flexible Spending Account (FSA) & Dependent Care Assistance

Additional Support

Commuter benefits
Long-Term Disability Insurance

Please note: We are not seeking support from staffing agencies at this time. Direct applicants only.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

service coordinator jobs in san ramon ca

Intake & Outreach Manager (Registered Nurse)

Direct Support Professional - Community Adult Program

Development & Communications Coordinator

Nursing Quality Assurance Coordinator

Service Coordinator/ Administrative Assistant

Customer Relations Coordinator

Help Me Grow Care Coordinator

Facility Coordinator

Listing Coordinator

Patient Care Coordinator

Organ Donation Coordinator - Night Shift

Business Office Administrative Coordinator (Bookkeeping & Records Focus)

Academic Coordinator Full Time

Academic Coordinator Part Time

Human Resources Coordinator

Office Administrator

Logistics Driver I

Program Support Coordinator

Sales and Marketing Coordinator

Assistant Program Manager